Search for tag: "customer experience"

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40:38 AI Unleashed: Elevate customer service to new… AI Unleashed: Elevate customer service to new horizons	AI Unleashed: Elevate customer service to new horizons Uncover AI's potential to revolutionize customer care and improve customer satisfaction. Discover the transformative potential of AI-driven customer service strategies reshaping customer… artificial intelligence dreamforce salesforce ai for customer service customer experience en-us english (u.s.) ctas in production From chq_master_librarians
48:12 Delivering Exceptional Customer Experience… Delivering Exceptional Customer Experience Through Unbounded Analytics	Delivering Exceptional Customer Experience Through Unbounded Analytics All organizations have been in some phase of digital transformation or working on becoming more agile. With today’s new realities, many of these initiatives have been kicked into high-gear.… instana customer experience analytics en-us english (u.s.) From 120000KCTK 120000KCTK
02:08 IBM watsonx Assistant: Integrations IBM watsonx Assistant: Integrations	IBM watsonx Assistant: Integrations For a virtual assistant to reach its full potential and deliver personalized and effective experiences, it needs to be capable of integrating with just about anything, from digital channels to… watson assistant watson assistant demo conversational ai chatbot chatbots chatbot integrations customer experience customer service nlu nlp en-us english (u.s.) ctas in production From chq_master_librarians
02:09 Operationalizing CX personalization Operationalizing CX personalization	Operationalizing CX personalization Pierre Charchaflian, Vice President and Senior Partner in IBM Consulting, discusses how to best operationalize personalization of customer experience across an organization, at scale. For more, read… personalization customer experience personalization at scale adobe summit en-us english (u.s.) ctas in production From chq_master_librarians
02:28 IBM watsonx Assistant: Call Center Modernization IBM watsonx Assistant: Call Center Modernization	IBM watsonx Assistant: Call Center Modernization With watsonx Assistant you can make your AI virtual assistant available over the phone and guide callers through actions with the same sophistication as in chat. This will dramatically reduce call… ai chatbot watson assistant watson assistant demo conversational ai customer service customer support voicebot voicebot technology voice chatbot call center ai chatbot ai voice chatbot customer experience client experience watson assistant voice wavi watson assistant voice interaction en-us english (u.s.) ctas in production From chq_master_librarians
02:51 IBM watsonx Assistant: Customer Experience IBM watsonx Assistant: Customer Experience	IBM watsonx Assistant: Customer Experience Customers don’t like digging for information and don’t want to be put on hold to get simple answers – they expect an immediate connection and quick resolutions to their problems.… watson assistant conversational ai chatbots chatbot customer experience customer service customer support en-us english (u.s.) nlp nlu ai chatbot ctas in production From chq_master_librarians
02:27 Let's rethink customer service Let's rethink customer service	Let's rethink customer service If you designed your customer service experience for a new company, what would you automate to make it better? Find out in this expert video. watson assistant automate intelligent automation ai customer experience en-us english (u.s.) ctas in production From chq_master_librarians
02:53 A Product Mindset - Dialexa, an IBM Company A Product Mindset - Dialexa, an IBM Company	A Product Mindset - Dialexa, an IBM Company Scott Harper, Co-Founder and CEO of Dialexa, an IBM Company, shares how they help companies deliver great business outcomes with innovative digital products. dialexa ibm company digital product engineering customer experience digital transformation ibm consulting en-us english (u.s.) ctas in production From chq_master_librarians
03:15 Overview of the IBM and Wimbledon partnership Overview of the IBM and Wimbledon partnership	Overview of the IBM and Wimbledon partnership IBM has been the official technology partner for Wimbledon for 33 years, providing everything from the court side data catupre to the award winning digital platforms that take the tennis to a… wimbledon digital transformation customer experience ibm consulting data ctas in production english (u.s.) en-us From chq_master_librarians
01:05 O IBM Watson Assistant resolve os problemas do… O IBM Watson Assistant resolve os problemas do cliente na primeira vez	O IBM Watson Assistant resolve os problemas do cliente na primeira vez O IBM Watson Assistant é um assistente virtual alimentado por IA que fornece aos clientes respostas rápidas, consistentes e precisas em qualquer plataforma de mensagens, aplicativo,… watson assist ai fot customer service customer experience chatbot customer care ctas in production brazilian portuguese pt-br From 5500038UB8 5500038UB8
03:11 التحول الذكي لتجربة العملاء مع IBM وAdobe التحول الذكي لتجربة العملاء مع IBM وAdobe	التحول الذكي لتجربة العملاء مع IBM وAdobe تجربة العملاء أمر في غاية الأهمية. إن تصميم عملك من أجل التغيير السريع وتوفير التجارب السياقية المخصصة لكل عميل يتوقعها يتطلب نهجًا مُعادًا تصوره لتطوير المحتوى وتقديمه. يلتقي التحول الذكي للمحتوى… customer experience adobe digital experience arabic ar-sa From 550000WD1Y 550000WD1Y
03:11 Intelligente CX-Transformation mit IBM und Adobe Intelligente CX-Transformation mit IBM und Adobe	Intelligente CX-Transformation mit IBM und Adobe Intelligente Content-Transformation trifft Kunden dort, wo sie sich auf ihrer digitalen Transformationsreise befinden. Es ist modular aufgebaut und zeichnet sich durch Flexibilität und… customer experience adobe digital experience german de-de From 550000WD1Y 550000WD1Y
03:11 Интеллектуальная трансформация взаимодействия с… Интеллектуальная трансформация взаимодействия с клиентами с помощью решений IBM и Adobe	Интеллектуальная трансформация взаимодействия с клиентами с помощью решений IBM и Adobe Интеллектуальное преобразование контента актуально на любых этапах цифровой трансформации. Оно отличается модульностью, гибкостью и динамичностью. Мы продемонстрируем преимущества этого решения… customer experience adobe digital experience russian ru-ru From 550000WD1Y 550000WD1Y
03:11 Transformation intelligente de… Transformation intelligente de l'expérience client avec IBM et Adobe	Transformation intelligente de l'expérience client avec IBM et Adobe La transformation intelligente du contenu répond aux besoins des clients là où ils se trouvent dans leur parcours de transformation numérique. Elle est modulaire et… customer experience adobe digital experience french fr-fr From 550000WD1Y 550000WD1Y
17:45 Think Summit Moscow. Технологический марафон. ВТБ Think Summit Moscow. Технологический марафон. ВТБ	Think Summit Moscow. Технологический марафон. ВТБ Интервью с А.Фетисовым, VP, руководителем департамента технологического развития розничного бизнеса ПАО Банк ВТБ digital banking business transformation business processes automation omni-channel communication ctas in production russian ru-ru customer experience From 060000DX19 060000DX19
01:05 Wie Watson Assistant Kundenprobleme auf Anhieb… Wie Watson Assistant Kundenprobleme auf Anhieb löst – animiertes Video	Wie Watson Assistant Kundenprobleme auf Anhieb löst – animiertes Video Animiertes Teaser-Video, dass den Nutzen den Einsatz von KI anhand von Watson Assistant für den Kundenservice erläutert. watson assistant customer experience chatbot german ctas in production de-de From 550000WD1Y 550000WD1Y