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Uncover AI's potential to revolutionize customer care and improve customer satisfaction. Discover the transformative potential of AI-driven customer service strategies reshaping customer…
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All organizations have been in some phase of digital
transformation or working on becoming more agile. With today’s new realities,
many of these initiatives have been kicked into high-gear.…
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For a virtual assistant to reach its full potential and deliver
personalized and effective experiences, it needs to be capable of integrating
with just about anything, from digital channels to…
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Pierre Charchaflian, Vice President and Senior Partner in IBM Consulting, discusses how to best operationalize personalization of customer experience across an organization, at scale. For more, read…
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With watsonx Assistant you can make your AI virtual assistant available over the phone and guide callers through actions with the same sophistication as in chat. This will dramatically reduce call…
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Customers don’t like digging for information and don’t want to be put on hold to get simple answers – they expect an immediate connection and quick resolutions to their problems.…
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If you designed your customer service experience for a new company, what would you automate to make it better? Find out in this expert video.
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Scott Harper, Co-Founder and CEO of Dialexa, an IBM Company, shares how they help companies deliver great business outcomes with innovative digital products.
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IBM
has been the official technology partner for Wimbledon for 33 years,
providing everything from the court side data catupre to the award
winning digital platforms that take the tennis to a…
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O IBM Watson Assistant é um assistente virtual alimentado por IA que fornece aos clientes respostas rápidas, consistentes e precisas em qualquer plataforma de mensagens, aplicativo,…
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تجربة العملاء أمر في غاية الأهمية. إن تصميم عملك من أجل التغيير
السريع وتوفير التجارب السياقية المخصصة لكل عميل يتوقعها يتطلب نهجًا مُعادًا تصوره
لتطوير المحتوى وتقديمه. يلتقي التحول الذكي للمحتوى…
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Intelligente
Content-Transformation trifft Kunden dort, wo sie sich auf ihrer digitalen
Transformationsreise befinden. Es ist modular aufgebaut und zeichnet sich durch
Flexibilität und…
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Интеллектуальное
преобразование контента
актуально на любых этапах цифровой трансформации. Оно отличается модульностью,
гибкостью и динамичностью. Мы продемонстрируем преимущества этого решения…
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La transformation intelligente du contenu répond aux besoins
des clients là où ils se trouvent dans leur parcours de transformation
numérique. Elle est modulaire et…
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Интервью с А.Фетисовым, VP, руководителем департамента технологического развития розничного бизнеса ПАО Банк ВТБ
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Animiertes Teaser-Video, dass den Nutzen den Einsatz von KI
anhand von Watson Assistant für den Kundenservice erläutert.
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