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What if you could use generative AI not to replace your CSRs but to make them more productive ? It’s time to rethink the agent experience.
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What if AI could help you turn contact-center
operations from a sunk cost into a relationship builder? It’s time to rethink contact centers.
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What if generative AI could create virtual
assistants that can answer virtually everything? It’s time to rethink customer self-service.
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What if
generative AI could help you make customer-service relationships stronger?
It’s time to rethink customer service.
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Pour répondre aux enjeux de la transition énergétique, le groupe Engie a pris la décision dès 2018 de faire évoluer son business model pour accompagner ses…
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Wintershall Dea, a leading independent oil and gas company in Europe, recognized the need for AI to capitalize on data. They took action by partnering with IBM Consulting, Microsoft and Neudesic to…
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IBM watsonx Code Assistant is a generative AI service built for specific use cases in mind to accelerate code generation. Learn about the first use case of IBM watsonx Code Assistant for Red Hat…
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Alexandra Bentley-Stephens describes how trends in AI and automation are transforming IT operations
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Alexandra Bentley-Stephens describes how AI and automation are transforming hybrid cloud services.
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Les nouvelles technologies ont un impact indéniable sur les entreprises et peuvent être à l’origine de profondes transformations. Comment mettre l’intelligence…
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IBM helps Wimbledon to provide their fans with a world class digital experience, through data and AI.
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Red Hat Summit panel discussion featuring John Granger, Reddi Gudla and Matt Hicks
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IBM Presents: New Creators featuring Alexandra Bentley-Stephens and Edward Walsh
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Comment prévenir le risque en période de crise ? Pour faire face au contexte troublé, les dirigeants d’entreprise doivent plus que jamais être capables…
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Learn how composable storefronts help your organization future-proof your digital commerce. In this webinar replay, you’ll discover:What a composable storefront is Five key reasons why…
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Scott Harper, Co-Founder and CEO of Dialexa, an IBM Company, shares how they help companies deliver great business outcomes with innovative digital products.
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