Search for tag: "ibm consulting"

IBM Consulting AIOps for Incident Management

This demo video showcases how the IBM Consulting AIOps for Incident Management places an AI-powered assistant to work alongside your team to streamline your IT ticket resolution processes.

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IBM Garage Experience: AI for value orchestration

IBM Garage Experience is a program governance platform that helps you prioritize, align and transparently track your most critical initiatives and understand their value. Learn how to mitigate the…

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Harvey Mason jr., CEO of the Recording Academy

The Recording Academy and IBM are using generative AI from watsonx to instantly produce stories and insights about hundreds of GRAMMY-nominated artists. Recording Academy CEO Harvey Mason Jr. talks…

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Umdenken Kundenservice

Umdenken Kundenservice

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顧客のセルフサービスの再考

顧客のセルフサービスの再考

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コールセンター・オペレーションの再考

コールセンター・オペレーションの再考

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オペレーター体験の再考 

オペレーター体験の再考 

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Rethink Code Conversion with AI

What if AI could help your developers convert codes more efficiently so they can focus on confirming business alignment and testing code?

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Rethink App Modernization with AI

What if generative AI could empower your developers' and help them align technology goals with your business vision?

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Rethink talent skill & development with AI

What if generative AI could help you create more personalized and interactive experiences to prepare your employees and business with the skills of the future – and at scale?

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Rethink talent acquisition with AI

What if generative AI could help you create more nuanced and interactive experiences that can help your business more effectively find and recruit the best talent – at scale?

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Rethink HR and talent transformation with AI

What if generative AI could free up your employees to focus when and where it matters most?

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Rethink the agent experience

What if you could use generative AI not to replace your CSRs but to make them more productive ? It’s time to rethink the agent experience.

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Rethink contact-center operations

What if AI could help you turn contact-center operations from a sunk cost into a relationship builder? It’s time to rethink contact centers.

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Rethink customer self-service

What if generative AI could create virtual assistants that can answer virtually everything? It’s time to rethink customer self-service.

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Rethink customer service

What if generative AI could help you make customer-service relationships stronger? It’s time to rethink customer service.

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