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From 5012EW5JYM 5012EW5JYM 9 Months ago
| 167 167 viewsThis video demonstrates how to open and manage cases in the IBM Support community that is available for select products. -
IBM Support Community: Open and manage cases (Chinese)
5012EW5JYM 5012EW5JYM 9 Months ago| 167 167 views -
From 5012EW5JYM 5012EW5JYM 9 Months ago
| 72 72 viewsThis video demonstrates how to find solutions in the IBM Support community that is available for selected products. -
Introducing the IBM Support Community: Search (Chinese)
5012EW5JYM 5012EW5JYM 9 Months ago| 72 72 views -
From 5012EW5JYM 5012EW5JYM A year ago
| 5,281 5,281 viewsThis video introduces you to Knowledge-Centered Service, or KCS, an industry best practice for developing a support organization that truly integrates knowledge. -
From 5012EW5JYM 5012EW5JYM A year ago
| 910 910 viewsThis video addresses one of the core concepts of Knowledge-Centered Service, or KCS. That concept is “Sufficient to solve”. -
From 5012EW5JYM 5012EW5JYM A year ago
| 40 40 viewsThis video talks about your leadership role in successfully implementing KCS across IBM. -
From 5012EW5JYM 5012EW5JYM A year ago
| 987 987 viewsThis video discusses the KCS core concept of Demand Driven knowledge. -
From 5012EW5JYM 5012EW5JYM A year ago
| 1,048 1,048 viewsThis video discusses the KCS core concept of Abundance. -
From 5012EW5JYM 5012EW5JYM A year ago
| 1,035 1,035 viewsThis video discusses the KCS core concept of Creating Value.. -
From 5012EW5JYM 5012EW5JYM A year ago
| 939 939 viewsThis video looks at why it’s important to measure our knowledge activities. -
From 5012EW5JYM 5012EW5JYM A year ago
| 1,020 1,020 viewsThis video discusses two more core concepts in KCS: Collective Experience and Collective Ownership. -
From 5012EW5JYM 5012EW5JYM A year ago
| 1,010 1,010 viewsThis video explains how KCS uses a Double Loop process to ensure the continuous improvement of our knowledge content. -
From 5012EW5JYM 5012EW5JYM A year ago
| 1,959 1,959 viewsThis video demonstrates how to use the IBM Support community forums that are available for select products. Watch the other videos in this series: * Search,… -
From 5012EW5JYM 5012EW5JYM A year ago
| 6,399 6,399 viewsThis video demonstrates how to open and manage cases in the IBM Support community that is available for select products. Watch the other videos in this series: *… -
From 5012EW5JYM 5012EW5JYM A year ago
| 3,216 3,216 viewsThis video demonstrates how to find solutions in the IBM Support community that is available for selected products. Watch the other videos in this series: * Open and… -
From 5012EW5JYM 5012EW5JYM A year ago
| 4,157 4,157 viewsThis video describes the concepts of Knowledge Centered Service (KCS): its origin, its steps, its benefits, and its implementation. -
From 060001XBBX 060001XBBX A year ago
| 655 655 viewsThis session is an introduction to a Maximo - IoT Platform lab which will talk you through pushing data into Maximo through the REST API using NODERED. I'm… -
An Approach to Integrating IoT Platform with Maximo Meters
060001XBBX 060001XBBX A year ago| 655 655 views
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