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From IBMTRAIN FUNCTIONAL-ID 3 Months ago
| 95 95 viewsThis video demonstrates how to open and manage cases in the IBM Support community that is available for select products. -
IBM Support Community: Open and manage cases (Chinese)
IBMTRAIN FUNCTIONAL-ID 3 Months ago| 95 95 views -
From IBMTRAIN FUNCTIONAL-ID 3 Months ago
| 39 39 viewsThis video demonstrates how to find solutions in the IBM Support community that is available for selected products. -
Introducing the IBM Support Community: Search (Chinese)
IBMTRAIN FUNCTIONAL-ID 3 Months ago| 39 39 views -
From IBMTRAIN FUNCTIONAL-ID 8 Months ago
| 3,901 3,901 viewsThis video introduces you to Knowledge-Centered Service, or KCS, an industry best practice for developing a support organization that truly integrates knowledge. -
From IBMTRAIN FUNCTIONAL-ID 9 Months ago
| 549 549 viewsThis video addresses one of the core concepts of Knowledge-Centered Service, or KCS. That concept is “Sufficient to solve”. -
From IBMTRAIN FUNCTIONAL-ID 9 Months ago
| 37 37 viewsThis video talks about your leadership role in successfully implementing KCS across IBM. -
From IBMTRAIN FUNCTIONAL-ID 9 Months ago
| 614 614 viewsThis video discusses the KCS core concept of Demand Driven knowledge. -
From IBMTRAIN FUNCTIONAL-ID 10 Months ago
| 669 669 viewsThis video discusses the KCS core concept of Abundance. -
From IBMTRAIN FUNCTIONAL-ID 10 Months ago
| 636 636 viewsThis video discusses the KCS core concept of Creating Value.. -
From IBMTRAIN FUNCTIONAL-ID 10 Months ago
| 568 568 viewsThis video looks at why it’s important to measure our knowledge activities. -
From IBMTRAIN FUNCTIONAL-ID 10 Months ago
| 614 614 viewsThis video discusses two more core concepts in KCS: Collective Experience and Collective Ownership. -
From IBMTRAIN FUNCTIONAL-ID 10 Months ago
| 625 625 viewsThis video explains how KCS uses a Double Loop process to ensure the continuous improvement of our knowledge content. -
From IBMTRAIN FUNCTIONAL-ID 10 Months ago
| 1,743 1,743 viewsThis video demonstrates how to use the IBM Support community forums that are available for select products. Watch the other videos in this series: * Search,… -
Introducing the IBM Support Community: Forums
IBMTRAIN FUNCTIONAL-ID 10 Months ago| 1,743 1,743 views -
From IBMTRAIN FUNCTIONAL-ID 10 Months ago
| 5,671 5,671 viewsThis video demonstrates how to open and manage cases in the IBM Support community that is available for select products. Watch the other videos in this series: *… -
IBM Support Community: Open and manage cases
IBMTRAIN FUNCTIONAL-ID 10 Months ago| 5,671 5,671 views -
From IBMTRAIN FUNCTIONAL-ID 10 Months ago
| 2,838 2,838 viewsThis video demonstrates how to find solutions in the IBM Support community that is available for selected products. Watch the other videos in this series: * Open and… -
Introducing the IBM Support Community: Search
IBMTRAIN FUNCTIONAL-ID 10 Months ago| 2,838 2,838 views -
From IBMTRAIN FUNCTIONAL-ID 11 Months ago
| 4,105 4,105 viewsThis video describes the concepts of Knowledge Centered Service (KCS): its origin, its steps, its benefits, and its implementation. -
From David Boggs A year ago
| 426 426 viewsThis session is an introduction to a Maximo - IoT Platform lab which will talk you through pushing data into Maximo through the REST API using NODERED. I'm… -
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