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From 5012EW5JYM 5012EW5JYM 11 Months ago
| 183 183 viewsThis video demonstrates how to open and manage cases in the IBM Support community that is available for select products. -
IBM Support Community: Open and manage cases (Chinese)
5012EW5JYM 5012EW5JYM 11 Months ago| 183 183 views -
From 5012EW5JYM 5012EW5JYM 11 Months ago
| 76 76 viewsThis video demonstrates how to find solutions in the IBM Support community that is available for selected products. -
Introducing the IBM Support Community: Search (Chinese)
5012EW5JYM 5012EW5JYM 11 Months ago| 76 76 views -
From 5012EW5JYM 5012EW5JYM A year ago
| 6,077 6,077 viewsThis video introduces you to Knowledge-Centered Service, or KCS, an industry best practice for developing a support organization that truly integrates knowledge. -
From 5012EW5JYM 5012EW5JYM A year ago
| 1,147 1,147 viewsThis video addresses one of the core concepts of Knowledge-Centered Service, or KCS. That concept is “Sufficient to solve”. -
From 5012EW5JYM 5012EW5JYM A year ago
| 44 44 viewsThis video talks about your leadership role in successfully implementing KCS across IBM. -
From 5012EW5JYM 5012EW5JYM A year ago
| 1,242 1,242 viewsThis video discusses the KCS core concept of Demand Driven knowledge. -
From 5012EW5JYM 5012EW5JYM A year ago
| 1,315 1,315 viewsThis video discusses the KCS core concept of Abundance. -
From 5012EW5JYM 5012EW5JYM A year ago
| 1,309 1,309 viewsThis video discusses the KCS core concept of Creating Value.. -
From 5012EW5JYM 5012EW5JYM A year ago
| 1,183 1,183 viewsThis video looks at why it’s important to measure our knowledge activities. -
From 5012EW5JYM 5012EW5JYM A year ago
| 1,277 1,277 viewsThis video discusses two more core concepts in KCS: Collective Experience and Collective Ownership. -
From 5012EW5JYM 5012EW5JYM A year ago
| 1,273 1,273 viewsThis video explains how KCS uses a Double Loop process to ensure the continuous improvement of our knowledge content. -
From 5012EW5JYM 5012EW5JYM A year ago
| 2,043 2,043 viewsThis video demonstrates how to use the IBM Support community forums that are available for select products. Watch the other videos in this series: * Search,… -
From 5012EW5JYM 5012EW5JYM A year ago
| 6,633 6,633 viewsThis video demonstrates how to open and manage cases in the IBM Support community that is available for select products. Watch the other videos in this series: *… -
From 5012EW5JYM 5012EW5JYM A year ago
| 3,330 3,330 viewsThis video demonstrates how to find solutions in the IBM Support community that is available for selected products. Watch the other videos in this series: * Open and… -
From 5012EW5JYM 5012EW5JYM A year ago
| 4,173 4,173 viewsThis video describes the concepts of Knowledge Centered Service (KCS): its origin, its steps, its benefits, and its implementation. -
From 060001XBBX 060001XBBX A year ago
| 705 705 viewsThis session is an introduction to a Maximo - IoT Platform lab which will talk you through pushing data into Maximo through the REST API using NODERED. I'm… -
An Approach to Integrating IoT Platform with Maximo Meters
060001XBBX 060001XBBX A year ago| 705 705 views
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