IBM Support offers a comprehensive portfolio of online technical support tools and information to help you maintain your IBM products and prevent, diagnose, and resolve problems. This channel contains information and tutorials about the IBM Support portfolio.
Join IBM Systems Integration Lead John Goodson as he demonstrates how to
use the new IBM Support site. You can download the presentation slides
at this site:…
Join IBM Systems Integration Lead John Goodson as he demonstrates how to use the new IBM Support site. You can download the presentation slides at this site: …
By using the power of Watson solutions, we are transforming your support experience. Watson Chatbot provides a self-service option in an engaging chat experience.
This video demonstrates the steps to manage support access requests to your company’s Support account. It assumes that you are the account administrator.
This video demonstrates the steps to request access to your company’s Support account. It refers to the IBM Support site at http://www.ibm.com/mysupport.
This video introduces you
to Knowledge-Centered Service, or KCS, an industry best practice for developing
a support organization that truly integrates…