Search for tag: "support"

346 Media

02:28 IBM watsonx Assistant: Call Center Modernization IBM watsonx Assistant: Call Center Modernization	IBM watsonx Assistant: Call Center Modernization With watsonx Assistant you can make your AI virtual assistant available over the phone and guide callers through actions with the same sophistication as in chat. This will dramatically reduce call… ai chatbot watson assistant watson assistant demo conversational ai customer service customer support voicebot voicebot technology voice chatbot call center ai chatbot ai voice chatbot customer experience client experience watson assistant voice wavi watson assistant voice interaction en-us english (u.s.) ctas in production From chq_master_librarians
02:51 IBM watsonx Assistant: Customer Experience IBM watsonx Assistant: Customer Experience	IBM watsonx Assistant: Customer Experience Customers don’t like digging for information and don’t want to be put on hold to get simple answers – they expect an immediate connection and quick resolutions to their problems.… watson assistant conversational ai chatbots chatbot customer experience customer service customer support en-us english (u.s.) nlp nlu ai chatbot ctas in production From chq_master_librarians
05:19 How To Open A Non-Production Dev Test Support Case How To Open A Non-Production Dev Test Support Case	How To Open A Non-Production Dev Test Support Case This video demonstrates how to open a non-production remote development/test support cases in the IBM Support site. partnerworld partner ecosystem open a support case english (u.s.) en-us From 550005NGVW 550005NGVW
03:41 TeamViewer integration with MaaS360 TeamViewer integration with MaaS360	TeamViewer integration with MaaS360 MaaS360® integrates with TeamViewer to provide remote support to the managed devices from the MaaS360 Portal. This integration allows you to view or control managed devices for troubleshooting… maas360 product integrations teamviewer integration remote support english (u.s.) en-us From chq_master_librarians
17:40 IBM IT Infrastructure Support and Services Guide IBM IT Infrastructure Support and Services Guide	IBM IT Infrastructure Support and Services Guide A video overview of the IBM IT Infrastructure Support and Services Guide. ibm support services guide english (u.s.) en-us From 2000002DE7 2000002DE7
02:32 Managing Your IBM Customer Number (ICN) Managing Your IBM Customer Number (ICN)	Managing Your IBM Customer Number (ICN) This video demonstrates the steps to manage support access requests to your company’s Support account. cognitive support platform ibm community ibm support community english (u.s.) en-us From 550005NGVW 550005NGVW
02:45 Introducing the IBM Support Community Search Introducing the IBM Support Community Search	Introducing the IBM Support Community Search This video demonstrates how to find solutions in the IBM Support community that is available for selected. cognitive support platform ibm community ibm support community english (u.s.) en-us From 550005NGVW 550005NGVW
03:22 Sorting and Filtering Cases Sorting and Filtering Cases	Sorting and Filtering Cases This video demonstrates how to sort and filter support cases in the IBM Support site. cognitive support platform ibm community sorting and filtering cases english (u.s.) en-us From 550005NGVW 550005NGVW
04:32 How To Open A Case How To Open A Case	How To Open A Case This video demonstrates how to open support cases in the IBM Support site. cognitive support platform ibm community how to open a case english (u.s.) en-us From 550005NGVW 550005NGVW
03:14 Support Access Support Access	Support Access This video demonstrates how to use the Support Access page on the IBM Support site to manage your individual access. cognitive support platform ibm community support access english (u.s.) en-us From 550005NGVW 550005NGVW
04:12 Profile & Settings Profile & Settings	Profile & Settings This video demonstrates how to edit your profile & settings information in the IBM Support site so you can customize and improve your support experience. profile & settings cognitive support platform ibm community english (u.s.) en-us From 550005NGVW 550005NGVW
09:33 Introducing The New IBM Support Site Introducing The New IBM Support Site	Introducing The New IBM Support Site This video introduces the new IBM Support site to hardware clients. ibm support site csp console cognitive support platform english (u.s.) en-us From 550005NGVW 550005NGVW
04:28 How To Open A Case How To Open A Case	How To Open A Case This video demonstrates how to open support cases in the IBM Support site. partnerworld csp console cognitive support platform how to open a case english (u.s.) en-us From 550005NGVW 550005NGVW
01:55 Gathering diagnostic information from IBM Cloud… Gathering diagnostic information from IBM Cloud Pak for Data	Gathering diagnostic information from IBM Cloud Pak for Data This video demonstrates how to collect diagnostic information from Cloud Pak for Data and send it to IBM Support. cloud pak for data administration diagnostics support english (u.s.) en-us From 120000DXD3 120000DXD3
06:17 User Administration User Administration	User Administration This video demonstrates how to use the IBM Support Site’s User Administration features. csp user administration csp csp client support cognitive support platform csp ibm community support english (u.s.) en-us From 550005NGVW 550005NGVW
06:13 z/OS Diagnostic Data: Common Issues You Can Avoid z/OS Diagnostic Data: Common Issues You Can Avoid	z/OS Diagnostic Data: Common Issues You Can Avoid In this video John Shebey shows how to avoid common IBM Z data collection issues. ibmz support data collection pduu incident log english (u.s.) en-us From 2000002DE7 2000002DE7