Search for tag: "watson assistant"

Watson Assistant: Demo cobranzas

Conoce los beneficios y metodología de Watson Assistant en liquidación de deudas. Podrás ver una llamada muestra con un cliente que no ha completado sus pagos mientras comparte…

From  5500038UB8 5500038UB8 on September 14th, 2021

Watson Assistant: Televentas en telecomunicaciones

Conoce los beneficios y metodología de Watson Assistant en televentas enfocadas en telecomunicaciones. Podrás ver una llamada muestra con un cliente al que se le ofrecerá un…

From  5500038UB8 5500038UB8 on September 14th, 2021

Watson Assistant: Demo televentas para banca

Conoce los beneficios y metodología de Watson Assistant en las televentas enfocadas en el área de ventas. Podrás ver una llamada muestra con un cliente para ofrecer nuevas…

From  5500038UB8 5500038UB8 on September 14th, 2021

IBM & NatWest 联合访谈:实现企业级会话式 AI 方法

2020 年,我们看到会话式 AI 的使用激增,从单一使用的聊天机器人到全组织的虚拟助理。但是,这种扩张也给大型和受监管的组织带来了更大的问题:一套支离破碎的技术,每个技术都需要持续的监督、维护和培训。欢迎观看 IBM 和英国国民西敏寺银行 (NatWest) 的联合访谈,在此我们将了解企业如何成功利用会话式 AI,以及在制定组织范围内的一致 AI 策略时,要考虑哪些主要标准。 了解更多:…

From  50UQ6M3JSN 50UQ6M3JSN on September 9th, 2021

Wie Telstra KI-Ambitionen in eine digitale Transformation verwandelte

Telstra hat sich mit IBM zusammengetan, um sein digitales Erlebnis umzugestalten und KI in seine Arbeitsabläufe zu integrieren – beginnend mit einem Customer Facing Chatbot, bis die…

From  550000WD1Y 550000WD1Y on August 2nd, 2021

IBM Watson Assistant solves customer problems the first time

IBM Watson Assistant is an AI-powered virtual agent that provides customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using AI and NLP,…

From  CorpMkt-EiC-JY on June 30th, 2021

Contact center optimization helps keep classrooms open

A state public health agency in the US increases the speed of case investigations by 5x when it engages IBM Global Business Services – Cognitive Process Services and Cognitive Business Decision…

From  310001C2YN 310001C2YN on June 23rd, 2021

GM Financial + IBM: Watson Assistant를 사용하여 고객 질문에 답변을 제공하고 직원 업무 환경 개선

자동차 업계 선두 주자 GM의 금융 서비스 부문인 GM Financial에서는 Watson Assistant를 "또 다른 팀원"으로 간주하고 일상적인 고객의 질문에 답변을 제공하며 치열한 경쟁 속에서 직원의 업무 환경을 개선하도록 지원합니다. COVID-19 팬데믹 시기에, Watson Assistant는 실시간 채팅 요청의…

From  550009VBGX 550009VBGX on June 16th, 2021

通用汽车金融公司 +IBM:使用 Waston Assistant 回答客户问题,改善员工工作体验

通用汽车金融公司是汽车行业领导者通用汽车的金融服务部门,它将 Waston Assistant 视为 "另一名团队成员",帮助回答客户的常规问题,并在竞争激烈的环境中改善员工的工作体验。 在COVID-19期间,Watson Assistant 处理了 50-60% 的实时聊天请求,在没有人工干预的情况下解决了大约 90% 的问题。了解更多 IBM Watson…

From  50UQ6M3JSN 50UQ6M3JSN on June 15th, 2021

Case Opotti - Watson Assistant improved customer experience and lowered costs for OP Financial Group.

Opotti, a virtual assistant for OP Financial Group is powered by IBM Watson Assistant natural language processing technology from the cloud.

From  3100028KV4 3100028KV4 on March 26th, 2021

Using the Watson Assistant to find unscheduled sales orders for a customer - IBM Sterling Supply Chain Insights with Watson

By identifying these sales orders, you can prevent delays that might impact revenue and client satisfaction.

From  50MW51VE9W 50MW51VE9W on January 5th, 2021

Daimler + IBM: Using Watson Assistant to advance the customer experience and beyond - LA - CO-ES

Daimler + IBM: Using Watson Assistant to advance the customer experience and beyond - LA - CO-ES

From  CorpMkt-EiC-JY on December 4th, 2020

AI Watson으로 구현하는 스마트 컨택센터

코로나19가 확산되면서 비대면 서비스가 확장되고 재택 원격 근무가 현실화되는 등 기업의 언택트가 뉴노멀로 자리 잡았습니다.콜센터를 운영하는 기업은 기존 콜센터 환경이 아닌 AI 콜센터, 재택근무 콜센터 등으로 진화하고 있습니다. 본 세션에서는 IBM 국내 및 글로벌 사례를 포함하여 VoiceBot, Agent Assist 등의 영역별 사례와 기능을…

From  270007MK9V 270007MK9V on November 24th, 2020

UNEP unifies tools, processes, and talent to preserve the world’s beaches

As organizations look to harness the potential of AI, they need to use data from diverse sources, support best-in-class tools and frameworks, and run models across a variety of environments. Data and…

From  CHQMKT_Data_&_AI on November 19th, 2020

Meet the newest member of the team; Rosie.

Introducing England Rugby's AI virtual agent using IBM Watson Assistant (a.k.a. Rosie). www.ibm.com/rugby

From  2700078BSP 2700078BSP on November 10th, 2020