02:28duration 2 minutes 28 seconds
IBM watsonx Assistant: Call Center Modernization
With watsonx Assistant you can make your AI virtual assistant available over the phone and guide callers through actions with the same sophistication as in chat. This will dramatically reduce call…
01:07duration 1 minute 7 seconds
IBM improves Client Experience: support linked to…
IBM improves Client Experience: support linked to training
How can IBM support be linked to training.