Search for tag: "call center"

11 Media

Augmenting the Human: How IBM Delivers AI-driven… duration 49 minutes 22 seconds Augmenting the Human: How IBM Delivers AI-driven… Augmenting the Human: How IBM Delivers AI-driven Customer Service to Enterprise Organisations	Augmenting the Human: How IBM Delivers AI-driven Customer Service to Enterprise Organisations Faced with rising customer expectations and… generative ai +11 More From chq_master_librarians
Put AI to work in financial services to transform… duration 1 minute 8 seconds Put AI to work in financial services to transform… Put AI to work in financial services to transform customer service	Put AI to work in financial services to transform customer service In financial services, interactions must be based… financial services +16 More From chq_master_librarians
Big Lots + IBM : An enhanced shopper experience… duration 8 minutes 32 seconds Big Lots + IBM : An enhanced shopper experience… Big Lots + IBM : An enhanced shopper experience from Discovery to Delivery	Big Lots + IBM : An enhanced shopper experience from Discovery to Delivery See how Big Lots enhanced the shopper experience… order management +6 More From chq_master_librarians
IBM watsonx Assistant + NICE CXone: Builder demo duration 2 minutes 17 seconds IBM watsonx Assistant + NICE CXone: Builder demo IBM watsonx Assistant + NICE CXone: Builder demo	IBM watsonx Assistant + NICE CXone: Builder demo This demo showcases the native integration… watson assistant +11 More From chq_master_librarians
Adjusting price and managing payments duration 3 minutes 14 seconds Adjusting price and managing payments Adjusting price and managing payments	Adjusting price and managing payments Learn how to help customers with the price… adjust pricing +21 More From 270004T8GY 270004T8GY
IBM watsonx Assistant: Call Center Modernization duration 2 minutes 28 seconds IBM watsonx Assistant: Call Center Modernization IBM watsonx Assistant: Call Center Modernization	IBM watsonx Assistant: Call Center Modernization With watsonx Assistant you can make your AI… ai +20 More From chq_master_librarians
Managing order fulfillment duration 3 minutes 27 seconds Managing order fulfillment Managing order fulfillment	Managing order fulfillment Learn how to help customers manage their… ssylsl +13 More From 270004T8GY 270004T8GY
Canceling orders duration 2 minutes 5 seconds Canceling orders Canceling orders	Canceling orders Learn how to cancel an order completely or… cancel order +7 More From 270004T8GY 270004T8GY
Applying and resolving holds - IBM Sterling Call… duration 2 minutes 4 seconds Applying and resolving holds - IBM Sterling Call… Applying and resolving holds - IBM Sterling Call Center	Applying and resolving holds - IBM Sterling Call Center Learn how to apply and resolve order holds by… sterling call center +7 More From 270004T8GY 270004T8GY
Appeasing customers with IBM Sterling Call Center duration 1 minute 33 seconds Appeasing customers with IBM Sterling Call Center Appeasing customers with IBM Sterling Call Center	Appeasing customers with IBM Sterling Call Center Learn how you can use the IBM Sterling Call… sterling call center +5 More From 270004T8GY 270004T8GY
IBM Sterling Call Center overview duration 3 minutes 2 seconds IBM Sterling Call Center overview IBM Sterling Call Center overview	IBM Sterling Call Center overview IBM Sterling Call Center next-generation… sterling call center +5 More From 270004T8GY 270004T8GY