Search for tag: "ssylsl"

9 Media

01:39 Creating customer profile Creating customer profile	Creating customer profile Learn how to create a customer profile that can be used to create and manage orders. ssylsl en-us english (u.s.) create customer profile customer profile From 270004T8GY 270004T8GY
03:14 Adjusting price and managing payments Adjusting price and managing payments	Adjusting price and managing payments Learn how to help customers with the price adjustments and payments for their orders by using the IBM Sterling Call Center (next-generation) application. adjust pricing coupons promotions taxes price match personalization charges handling charges shipping costs personalization costs manage payments suspend payments refund pricing summary price adjustments discounts charges review payment activity view invoice sterling call center ssylsl en-us english (u.s.) From 270004T8GY 270004T8GY
03:27 Managing order fulfillment Managing order fulfillment	Managing order fulfillment Learn how to help customers manage their shipments by using the IBM Sterling Call Center (next-generation) application. ssylsl sustainability call center en-us english (u.s.) From 270004T8GY 270004T8GY
02:05 Canceling orders Canceling orders	Canceling orders Learn how to cancel an order completely or partially by using the IBM Sterling Call Center (Next-generation) application. cancel order cancel order lines sterling call center next-generation ssylsl en-us english (u.s.) canceling orders From 270004T8GY 270004T8GY
02:04 Applying and resolving holds - IBM Sterling Call… Applying and resolving holds - IBM Sterling Call Center	Applying and resolving holds - IBM Sterling Call Center Learn how to apply and resolve order holds by using the IBM Sterling Call Center application. sterling call center next generation order holds apply holds resolve holds ssylsl english (u.s.) en-us From 270004T8GY 270004T8GY
01:33 Appeasing customers with IBM Sterling Call Center Appeasing customers with IBM Sterling Call Center	Appeasing customers with IBM Sterling Call Center Learn how you can use the IBM Sterling Call Center next-generation application to appease customers and promote customer satisfaction. sterling call center next-generation appease customer ssylsl english (u.s.) en-us From 270004T8GY 270004T8GY
03:02 IBM Sterling Call Center overview IBM Sterling Call Center overview	IBM Sterling Call Center overview IBM Sterling Call Center next-generation application is a new user interface that is enhanced so that you can quickly and easily address customer requests. sterling call center next-generation modern ui ssylsl english (u.s.) en-us From 270004T8GY 270004T8GY
02:31 How to populate “Narrow By” catalog… How to populate “Narrow By” catalog searches	How to populate “Narrow By” catalog searches This presentation will show how to populate "Narrow By" catalog searches within Sterling Call Center for Commerce This presentation is also available as PDF:… iea ssylsl ssylsl_9.3.0 english (u.s.) en-us From C-7KDB897
04:46 Add custom order search criteria using… Add custom order search criteria using extensibility workbench	Add custom order search criteria using extensibility workbench Add custom order search criteria using extensibility workbench iea ssylsl ssylsl_9.3.0 From C-7KDB897