Search for tag: "ssylsl"

Creating orders

Learn how to help customers create orders or…

+2 More
From  AI Applications Design

Creating and managing alerts

Learn how the application creates alerts for…

+2 More
From  AI Applications Design

Overriding return policy settings

Learn how the application validates the returns…

+8 More
From  AI Applications Design

Creating returns and exchanges - IBM Sterling Call Center

Learn how to create returns and exchanges for…

+6 More
From  AI Applications Design

Create business customer profile

Learn how to create business customer profiles in…

From  AI Applications Design

Creating customer profile

Learn how to create a customer profile that can…

+4 More
From  AI Applications Design

Adjusting price and managing payments

Learn how to help customers with the price…

From  AI Applications Design

Managing order fulfillment

Learn how to help customers manage their…

+13 More
From  AI Applications Design

Canceling orders

Learn how to cancel an order completely or…

From  AI Applications Design

Applying and resolving holds - IBM Sterling Call Center

Learn how to apply and resolve order holds by…

From  AI Applications Design

Appeasing customers with IBM Sterling Call Center

Learn how you can use the IBM Sterling Call…

From  AI Applications Design

IBM Sterling Call Center overview

IBM Sterling Call Center next-generation…

From  AI Applications Design

How to populate “Narrow By” catalog searches

This presentation will show how to populate…

+4 More
From  IBM Training and Skills