Search for tag: "ssylsl"

Creating orders

Learn how to help customers create orders or…

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From  AI Applications Design February 9th, 2025

Creating and managing alerts

Learn how the application creates alerts for…

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From  AI Applications Design November 28th, 2024

Overriding return policy settings

Learn how the application validates the returns…

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From  AI Applications Design October 7th, 2024

Creating returns and exchanges - IBM Sterling Call Center

Learn how to create returns and exchanges for…

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From  AI Applications Design September 11th, 2024

Create business customer profile

Learn how to create business customer profiles in…

From  AI Applications Design August 16th, 2024

Creating customer profile

Learn how to create a customer profile that can…

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From  AI Applications Design August 25th, 2023

Adjusting price and managing payments

Learn how to help customers with the price…

From  AI Applications Design July 3rd, 2023

Managing order fulfillment

Learn how to help customers manage their…

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From  AI Applications Design April 19th, 2023

Canceling orders

Learn how to cancel an order completely or…

From  AI Applications Design March 27th, 2023

Applying and resolving holds - IBM Sterling Call Center

Learn how to apply and resolve order holds by…

From  AI Applications Design February 3rd, 2023

Appeasing customers with IBM Sterling Call Center

Learn how you can use the IBM Sterling Call…

From  AI Applications Design December 20th, 2022

IBM Sterling Call Center overview

IBM Sterling Call Center next-generation…

From  AI Applications Design December 19th, 2022

How to populate “Narrow By” catalog searches

This presentation will show how to populate…

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From  IBM Training and Skills November 5th, 2015