Search for tag: "sterling call center"

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Adjusting price and managing payments duration 3 minutes 14 seconds Adjusting price and managing payments Adjusting price and managing payments	Adjusting price and managing payments Learn how to help customers with the price adjustments and payments for their orders by using the IBM Sterling Call Center (next-generation) application. adjust pricing coupons promotions taxes price match personalization charges handling charges shipping costs personalization costs manage payments suspend payments refund pricing summary price adjustments discounts charges review payment activity view invoice sterling call center ssylsl en-us english (u.s.) From 270004T8GY 270004T8GY
Canceling orders duration 2 minutes 5 seconds Canceling orders Canceling orders	Canceling orders Learn how to cancel an order completely or partially by using the IBM Sterling Call Center (Next-generation) application. cancel order cancel order lines sterling call center next-generation ssylsl en-us english (u.s.) canceling orders From 270004T8GY 270004T8GY
Applying and resolving holds - IBM Sterling Call… duration 2 minutes 4 seconds Applying and resolving holds - IBM Sterling Call… Applying and resolving holds - IBM Sterling Call Center	Applying and resolving holds - IBM Sterling Call Center Learn how to apply and resolve order holds by using the IBM Sterling Call Center application. sterling call center next generation order holds apply holds resolve holds ssylsl english (u.s.) en-us From 270004T8GY 270004T8GY
Appeasing customers with IBM Sterling Call Center duration 1 minute 33 seconds Appeasing customers with IBM Sterling Call Center Appeasing customers with IBM Sterling Call Center	Appeasing customers with IBM Sterling Call Center Learn how you can use the IBM Sterling Call Center next-generation application to appease customers and promote customer satisfaction. sterling call center next-generation appease customer ssylsl english (u.s.) en-us From 270004T8GY 270004T8GY
IBM Sterling Call Center overview duration 3 minutes 2 seconds IBM Sterling Call Center overview IBM Sterling Call Center overview	IBM Sterling Call Center overview IBM Sterling Call Center next-generation application is a new user interface that is enhanced so that you can quickly and easily address customer requests. sterling call center next-generation modern ui ssylsl english (u.s.) en-us From 270004T8GY 270004T8GY