Search for tag: "next-generation"

Canceling orders

Learn how to cancel an order completely or partially by using the IBM Sterling Call Center (Next-generation) application.

From  270004T8GY 270004T8GY

Modifying orders - IBM Sterling Store Engagement

Learn how to modify orders in IBM Sterling Store Engagement.

From  270004T8GY 270004T8GY

Appeasing customers with IBM Sterling Call Center

Learn how you can use the IBM Sterling Call Center next-generation application to appease customers and promote customer satisfaction.

From  270004T8GY 270004T8GY

IBM Sterling Call Center overview

IBM Sterling Call Center next-generation application is a new user interface that is enhanced so that you can quickly and easily address customer requests.

From  270004T8GY 270004T8GY

Overview - IBM Sterling Order Management on the next-generation platform

Learn about the features and enhancements that are available in IBM Sterling Order Management on the next-generation platform. For more information, see https://www.ibm.com/products/order-management.…

From  270004T8GY 270004T8GY