Search for tag: "customer service"

Umdenken Kundenservice

Umdenken Kundenservice

From  50JEU60KGG 50JEU60KGG

Umdenken Kundenservice

Umdenken

From  50JEU60KGG 50JEU60KGG

Umdenken Kundenservice

Umdenken Kundenservice

From  50JEU60KGG 50JEU60KGG

Umdenken Kundenservice

Umdenken Kundenservice

From  50JEU60KGG 50JEU60KGG

顧客のセルフサービスの再考

顧客のセルフサービスの再考

From  50JEU60KGG 50JEU60KGG

オペレーター体験の再考 

オペレーター体験の再考 

From  50JEU60KGG 50JEU60KGG

顧客サービスの再考

顧客サービスの再考

From  50JEU60KGG 50JEU60KGG

Chatbots and Customer Service

You've been there before: the automated customer service options send you in circles, you can't get your question answered or your problem addressed - and you can't reach a human…

From  chq_master_librarians

Putting AI to work for Customer Service - Trailer

The contact center—the hub of most customer service operations—has come a long way in the past couple of decades. Tools such as interactive voice response (IVR), agent assist, robotic…

From  chq_master_librarians

Embracing Generative AI for Elevated Customer Service

Customer service has topped the list of functions CEOs consider a #1 priority for generative AI investment¹, so the race is on to accelerate adoption of these technologies. Join IBM to learn…

From  chq_master_librarians

Rethink the agent experience

What if you could use generative AI not to replace your CSRs but to make them more productive ? It’s time to rethink the agent experience.

From  50JEU60KGG 50JEU60KGG

Rethink contact-center operations

What if AI could help you turn contact-center operations from a sunk cost into a relationship builder? It’s time to rethink contact centers.

From  50JEU60KGG 50JEU60KGG

Rethink customer self-service

What if generative AI could create virtual assistants that can answer virtually everything? It’s time to rethink customer self-service.

From  50JEU60KGG 50JEU60KGG

Rethink customer service

What if generative AI could help you make customer-service relationships stronger? It’s time to rethink customer service.

From  50JEU60KGG 50JEU60KGG

The State of Salesforce 2023—24: Driving Innovation and AI

Watch the annual unveiling of The State of Salesforce at Dreamforce 2023 to hear from customers about how they enacting digital transformation and using generative AI to create best-in-class consumer…

From  chq_master_librarians

AI Unleashed: Elevate customer service to new horizons

Uncover AI's potential to revolutionize customer care and improve customer satisfaction. Discover the transformative potential of AI-driven customer service strategies reshaping customer…

From  chq_master_librarians