Search for tag: "customer service"

Customer Service vs. Customer Experience vs. Customer Support

Customer Experience, Customer Service, and…

From  chq_master_librarians

AI in Customer Experience, Customer Service & Customer Support

Join Amanda Downie as she explores how AI-powered…

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Augmenting the Human: How IBM Delivers AI-driven Customer Service to Enterprise Organisations

Faced with rising customer expectations and…

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Put AI to work in government to transform citizen services

In government services, citizens expect the same…

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Put AI to work in financial services to transform customer service

In financial services, interactions must be based…

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The evolution of AI-powered customer experience at NatWest

Discover how NatWest’s upgraded digital…

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Is your data fueling your AI journey or slowing it down?

The #1 driver of revenue growth with Salesforce…

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Put AI to work in telco to transform customer service

In telco, building connections is everything.…

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Explore how AI will impact the future of client experience in telecommunications

Ana Paula De Jesus Assis had the opportunity to…

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Save people from screaming "representative" 

Do you really need a human on the line, or do you…

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Umdenken Kundenservice

Umdenken Kundenservice

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Umdenken Kundenservice

Umdenken

From  chq_master_librarians

Umdenken Kundenservice

Umdenken Kundenservice

From  chq_master_librarians

Umdenken Kundenservice

Umdenken Kundenservice

From  chq_master_librarians

顧客のセルフサービスの再考

顧客のセルフサービスの再考

From  chq_master_librarians

オペレーター体験の再考 

オペレーター体験の再考 

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From  chq_master_librarians