Search for tag: "customer service"

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01:05 O IBM Watson Assistant resolve os problemas do… O IBM Watson Assistant resolve os problemas do cliente na primeira vez	O IBM Watson Assistant resolve os problemas do cliente na primeira vez O IBM Watson Assistant é um assistente virtual alimentado por IA que fornece aos clientes respostas rápidas, consistentes e precisas em qualquer plataforma de mensagens, aplicativo,… watson assist ai fot customer service customer experience chatbot customer care ctas in production From 5500038UB8 5500038UB8
01:11 Audi UK + IBM, 고객에게 더 스마트한 경험을 제공합니다 Audi UK + IBM, 고객에게 더 스마트한 경험을 제공합니다	Audi UK + IBM, 고객에게 더 스마트한 경험을 제공합니다 Audi가 IBM과 협력하여 어떻게 디지털 트랜스포메이션으로 혁신을 주도했는지 확인하십시오 audi customer service customer experience ctas in production From 550002C858 550002C858
01:05 IBM Watson Assistant resuelve los problemas de… IBM Watson Assistant resuelve los problemas de los clientes a la primera	IBM Watson Assistant resuelve los problemas de los clientes a la primera IBM Watson Assistant es un asistente virtual impulsado por la IA que proporciona a los clientes respuestas rápidas, coherentes y precisas en cualquier plataforma de mensajería,… watson assistant ai for customer service customer experience chatbot customer care ctas in production From 5500038UB8 5500038UB8
01:05 Watson Assistant 如何第一时间解决客户问题 Watson Assistant 如何第一时间解决客户问题	Watson Assistant 如何第一时间解决客户问题 IBM Watson Assistant 是一款人工智能驱动的虚拟代理，可为客户提供快速、一致和准确的答案，包括任何消息传递平台、应用程序、设备或渠道。Watson Assistant 使用 AI 和 NLP 从客户对话中学习，提高首次解决问题的能力，同时消除长时间等待、繁琐搜索和无益聊天机器人的挫折感。 … watson assistant ai for customer service customer experience chatbot customer care ctas in production From 50UQ6M3JSN 50UQ6M3JSN
34:53 IBM & NatWest 联合访谈：实现企业级会话式 AI 方法 IBM & NatWest 联合访谈：实现企业级会话式 AI 方法	IBM & NatWest 联合访谈：实现企业级会话式 AI 方法 2020 年，我们看到会话式 AI 的使用激增，从单一使用的聊天机器人到全组织的虚拟助理。但是，这种扩张也给大型和受监管的组织带来了更大的问题：一套支离破碎的技术，每个技术都需要持续的监督、维护和培训。欢迎观看 IBM 和英国国民西敏寺银行 (NatWest) 的联合访谈，在此我们将了解企业如何成功利用会话式 AI，以及在制定组织范围内的一致 AI 策略时，要考虑哪些主要标准。了解更多：… watson assistant ibm watson enterprise ai ai customer service ctas in production From 50UQ6M3JSN 50UQ6M3JSN
22:54 Wie Telstra KI-Ambitionen in eine digitale… Wie Telstra KI-Ambitionen in eine digitale Transformation verwandelte	Wie Telstra KI-Ambitionen in eine digitale Transformation verwandelte Telstra hat sich mit IBM zusammengetan, um sein digitales Erlebnis umzugestalten und KI in seine Arbeitsabläufe zu integrieren – beginnend mit einem Customer Facing Chatbot, bis die… watson assistant telstra corporation customer service german ctas in production From 550000WD1Y 550000WD1Y
22:54 Cómo Telstra convirtió los efectos… Cómo Telstra convirtió los efectos de la inteligencia artificial en una transformación digital	Cómo Telstra convirtió los efectos de la inteligencia artificial en una transformación digital Telstra colaboró con IBM para transformar su experiencia digital e introducir la inteligencia artificial en sus flujos de trabajo, empezando por un chatbot para los clientes que después… watson telstra corporation customer service spanish ctas in production From 550000WD1Y 550000WD1Y
01:15 IBM Watson Assistant solves customer problems the… IBM Watson Assistant solves customer problems the first time	IBM Watson Assistant solves customer problems the first time IBM Watson Assistant is an AI-powered virtual agent that provides customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using AI and NLP,… watson assistant ai for customer service customer experience chatbot customer care ctas in mixed states jeremy hodge From CorpMkt-EiC-JY
02:11 How conversational AI improves the digital… How conversational AI improves the digital banking experience	How conversational AI improves the digital banking experience A leading bank in the Netherlands improves the digital customer experience, increases contact center efficiency and gains insights into customer needs when it engages IBM Global Business Services to… conversational ai virtual assistant customer service digital first ibm watson personalized service From 27000464JR 27000464JR
22:54 Fireside chat: Telstra 如何将人工智能愿景转变为数字化转型 Fireside chat: Telstra 如何将人工智能愿景转变为数字化转型	Fireside chat: Telstra 如何将人工智能愿景转变为数字化转型深入探讨 Telstra 面临的挑战，从转变公司文化到证明其初始客户在人工智能实施方面的成功。观看 IBM 和 Telstra 的聊天对话，讨论初始项目的项目如何成功，以及它们如何扩展到内部使用案例。 watson customer service telstra corporation ctas in production From 50UQ6M3JSN 50UQ6M3JSN
03:34 Goodbye Warteschleife: Mit Watson Assistant macht… Goodbye Warteschleife: Mit Watson Assistant macht Vodafone WhatsApp zum KI-gestützen Kundenservice	Goodbye Warteschleife: Mit Watson Assistant macht Vodafone WhatsApp zum KI-gestützen Kundenservice Vodafone Deutschland revolutioniert mit TOBi die Digitalisierung des Kundenservice durch den Einsatz von WhatsApp in Verbindung mit der Intelligenz von IBM Watson. vodafone customer service chatbot watson ctas in production From 3100028KV4 3100028KV4
04:01 Voxo helping COOP transforming insights to… Voxo helping COOP transforming insights to actions.	Voxo helping COOP transforming insights to actions. Voxo is helping COOP transforming insights to actions by digitally analysing customer service calls. Voxo and IBM are partnering to deliver the service in IBM Cloud. voxo coop ibm customer service engineering insights ctas in production From 3100028KV4 3100028KV4
00:45 Asan Medical Center - IBM Services 를 통해 고객 서비스 및… Asan Medical Center - IBM Services 를 통해 고객 서비스 및 운영 효율성 향상	Asan Medical Center - IBM Services 를 통해 고객 서비스 및 운영 효율성 향상 고객 서비스를 향상시키고 효율성을 높이기 위해 Asan Medical Center (AMC)는 IBM 서비스와 협력하여 IBM Garage ™ 방법론을 사용하여 지능형 자동화를 통해 병상 할당 작업 및 입원 환자 예약을 자동화했습니다. 더 읽어보기: https://ibm.co/3h8Zds1 아산의료원은 지능형 자동화를 통해 최대 20분까지… intelligent workflows intelligent automation ibm garage ai ibm services customer service efficiency design thinking healthcare robotic process automation (rpa) client stories automation From 27000464JR 27000464JR
03:32 Asan Medical Center embarks on a digital… Asan Medical Center embarks on a digital transformation journey with IBM Services	Asan Medical Center embarks on a digital transformation journey with IBM Services With a vison to become a Smart Hospital, Asan Medical Center (AMC) was seeking to improve customer service and operational efficiency through technology. AMC collaborated with IBM Services to… intelligent workflows intelligent automation ibm garage ai ibm services customer service efficiency design thinking healthcare robotic process automation (rpa) client stories automation From 27000464JR 27000464JR
00:45 Asan Medical Center collaborates with IBM… Asan Medical Center collaborates with IBM Services to improve customer service and efficiency	Asan Medical Center collaborates with IBM Services to improve customer service and efficiency Seeking to enhance customer service and drive efficiency, Asan Medical Center (AMC) collaborated with IBM Services to automate the bed allocation task and inpatient reservation through intelligent… intelligent workflows intelligent automation ibm garage ai ibm services customer service efficiency design thinking healthcare robotic process automation (rpa) client stories automation From 27000464JR 27000464JR
01:23 AI helps Lufthansa Connect to New Insights for… AI helps Lufthansa Connect to New Insights for Happier Customers	AI helps Lufthansa Connect to New Insights for Happier Customers Lufthansa Group applies IBM Watson technology to analyze data about previous customer service engagements for insights that help agents answer current inquiries. “For Lufthansa, AI is so… data analytics ibm watson ibm cloud airline customer service agents ai data exploration knowledge system knowledge management big data insights expert system From 270006MQHP 270006MQHP