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Not just a chatbot: Build virtual agents that are… duration 32 minutes 42 seconds Not just a chatbot: Build virtual agents that are… Not just a chatbot: Build virtual agents that are actually helpful with gen AI	Not just a chatbot: Build virtual agents that are actually helpful with gen AI Virtual agents have been part of our lives for a long time, but can they replace humans as they become faster and more accurate with generative AI? Listen to host Albert Lawrence discuss the… customer experience +13 More From chq_master_librarians
Breaking through generative AI uncertainty &… duration 45 minutes 37 seconds Breaking through generative AI uncertainty &… Breaking through generative AI uncertainty & driving results: IBM 2023 Dreamforce Keynote	Breaking through generative AI uncertainty & driving results: IBM 2023 Dreamforce Keynote Generative AI has inspired awe but also trepidation. Hear from IBM leaders, experts, and clients about how organizations are exploring how to ethically adopt generative AI for business. … generative ai +5 More From chq_master_librarians
The State of Salesforce 2023—24: Driving… duration 38 minutes 58 seconds The State of Salesforce 2023—24: Driving… The State of Salesforce 2023—24: Driving Innovation and AI	The State of Salesforce 2023—24: Driving Innovation and AI Watch the annual unveiling of The State of Salesforce at Dreamforce 2023 to hear from customers about how they enacting digital transformation and using generative AI to create best-in-class consumer… artificial intelligence +7 More From chq_master_librarians
AI Unleashed: Elevate customer service to new… duration 40 minutes 38 seconds AI Unleashed: Elevate customer service to new… AI Unleashed: Elevate customer service to new horizons	AI Unleashed: Elevate customer service to new horizons Uncover AI's potential to revolutionize customer care and improve customer satisfaction. Discover the transformative potential of AI-driven customer service strategies reshaping customer… artificial intelligence +7 More From chq_master_librarians
The State of Salesforce 2023–24: Teaser… duration 51 seconds The State of Salesforce 2023–24: Teaser… The State of Salesforce 2023–24: Teaser video	The State of Salesforce 2023–24: Teaser video Read The State of Salesforce 2023-24 at http://ibm.co/state-of-salesforce. salesforce +8 More From chq_master_librarians