Search for tag: "salesforce"
MOL Group remake the service station experience with AI-powered, data-driven customer engagementMOL is an integrated oil and gas company with 25,000 employees in 30 countries, and over 2,400 service stations in 10 countries. Today, their transformation focus is on accelerating their journey… |
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Bringing IBM Granite to the Salesforce Agentforce PlatformSalesforce and IBM are collaborating to enable customers to bring their own IBM-hosted models into the Salesforce Einstein1 platform through the Salesforce Trust Layer. |
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Is your data fueling your AI journey or slowing it down?The #1 driver of revenue growth with Salesforce is prioritizing the quality, access, governance and connectivity of data. But data dominance is just the first of 3 priorities needed to drive an AI… |
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Not just a chatbot: Build virtual agents that are actually helpful with gen AIVirtual agents have been part of our lives for a long time, but can they replace humans as they become faster and more accurate with generative AI? Listen to host Albert Lawrence discuss the… |
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Jumpstart your digital transformation with Salesforce Automotive CloudJoin IBM Consulting and Salesforce for a 45-minute discussion of The State of Salesforce’s four primary insights that help top performers in the automotive industry realize more value from the… |
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Breaking through generative AI uncertainty & driving results: IBM 2023 Dreamforce KeynoteGenerative AI has inspired awe but also trepidation. Hear from IBM leaders, experts, and clients about how organizations are exploring how to ethically adopt generative AI for business. … |
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The State of Salesforce 2023—24: Driving Innovation and AIWatch the annual unveiling of The State of Salesforce at Dreamforce 2023 to hear from customers about how they enacting digital transformation and using generative AI to create best-in-class consumer… |
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AI Unleashed: Elevate customer service to new horizonsUncover AI's potential to revolutionize customer care and improve customer satisfaction. Discover the transformative potential of AI-driven customer service strategies reshaping customer… |
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The State of Salesforce 2023–24: Teaser videoRead The State of Salesforce 2023-24 at http://ibm.co/state-of-salesforce. |
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Introducing IBM Accelerators for SalesforceBrief overview of the new IBM product line that accelerates implementation of Salesforce projects |
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IBM Storage Protect for Cloud Salesforce demoIBM Storage Protect for Cloud Salesforce is an unlimited backup service for your CRM assets. Watch this demo to see how you can easily recover data on demand with IBM Storage Protect for Cloud. |
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Speed time to value with composable commerce: WebinarLearn how composable storefronts help your organization future-proof your digital commerce. In this webinar replay, you’ll discover:What a composable storefront is Five key reasons why… |
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IBM technology at the GRAMMYsRecording Academy President Panos A. Panay explains how the team at IBM Consulting is helping the Recording Academy optimize its use of Salesforce, unlocking the full potential of the platform to… |
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Marsh: Transforming proof of insurance with blockchainConstruction companies hiring contractors and gig workers require them to submit proof of insurance before beginning work. However, obtaining and submitting this proof can take days and even weeks… |
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IBM Support Community: Open and manage cases (Chinese)This video demonstrates how to open and manage cases in the IBM Support community that is available for select products. |