Search for tag: "salesforce"

IBM Salesforce 서비스

IBM 서비스의 차별화된 3가지 요소를 소개해드립니다.

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Bill Patterson, EVP & GM, CRM Applications, Salesforce

Think session for mediacenter Session 2574 CUBE IBM/Salesforce Partnership

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The State of Salesforce_2020~2021 특별판

State of Salesforce Report는 최고의 기업들이 Salesforce를 어떻게 활용하고 있는지에 대한 Bluewolf의 연례 연구입니다. 올해 보고서에는 COVID-19의 한 해 동안의 통찰력과 트렌드를 담아낸 특별판을 제작했습니다. 보고서는 5개 주요 산업에 걸친 디지털 정량적 설문 조사 및 질적 고객 인터뷰로 구성됩니다.

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2020_Salesforce 状态报告

2020salesforce状态报告视频版

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Salesforce Einstein​で変革するコンタクト・センター

コンタクト・センターは、この1年間、組織を急速にシフトし、新しいテクノロジーに適応する必要がありました。適応性や柔軟性などの重要なスキルは、これまで以上に不可欠です。詳細:https://www.ibm.com/jp-ja/services/salesforce/contact-center

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The State of Salesforce Report 2020-2021: Special Edition Teaser Video

Learn how companies use Salesforce to grow their business during the uncertain state of 2020. Download the full report.

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#ThinkSpain - Entrevista a Enrique Polo, Senior Vice President & Country Manager Iberia, Salesforce

Decisiones más inteligentes que nunca con Salesforce e IBM.

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Unlock Your Contact Center AI with Salesforce Einstein​

Go beyond cost containment & contact deflection for a more responsive contact center that fosters customer loyalty. Learn where you are in your contact center transformation and solid…

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Customer Experience First with Salesforce Service Cloud​

Go beyond cost containment & contact deflection for a more responsive contact center that fosters customer loyalty. Learn where you are in your contact center transformation and solid…

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Indosat reinvents the contact center with IBM

Indosat Ooredoo was seeking to enhance customer experience and agent productivity by embedding digital in all customer interactions. Indosat Ooredoo collaborated with IBM to modernize its contact…

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Frito-Lay + IBM: Dando autoridad a los empleados y deleitando a los clientes - LA - CO-ES

La misión de Frito-Lay es proporcionar los refrigerios más sabrosos de América. Mediante su colaboración con IBM, han transformado la forma en la que operan con las nuevas…

From  CHQMKT_Services

Frito-Lay + IBM: capacitando funcionários e agradando clientes - LA - BR-PT

A missão da Frito-Lay é entregar os lanches mais saborosos dos Estados Unidos. Em parceria com a IBM, ela transformou a maneira como operam com os novos aplicativos Sales Hub e Snacks…

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Mei Lin Fung - People Centered Design - Where Technology is Going

Mei Lin Fung, the Godmother of CRM, was on the 2-person skunkworks team that created the initial version of CRM at Oracle, hired by Tom Siebel, and later reported to Marc Benioff, now CEO of…

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Frito-Lay + IBM: Empowering employees and delighting customers

Frito-Lay's mission is to deliver the best-tasting snacks in America. In partnership with IBM, they have transformed the way they operate with the new Sales Hub and Snacks to You applications.…

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Marsh: Transforming proof of insurance with blockchain

Construction companies hiring contractors and gig workers require them to submit proof of insurance before beginning work. However, obtaining and submitting this proof can take days and even weeks…

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IBM Support Community: Open and manage cases (Chinese)

This video demonstrates how to open and manage cases in the IBM Support community that is available for select products.

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