Chatbots and Customer Service

You've been there before: the automated customer service options send you in circles, you can't get your question answered or your problem addressed - and you can't reach a human operator to help you out of the endless loop of frustration. In this video, Morgan Carroll explains how using AI-powered chatbots can cut through this time-wasting process, keeping your customers happy and allowing more time for your human operators to deal with the more complex problems.