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Businesses are constantly reinventing their ways of working for multiple reasons—be it to take advantage of the latest innovation, to enhance productivity or sometimes just to avoid…
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IBM AI Academy is our new flagship AI for business educational experience. The curriculum is designed to help business leaders gain the knowledge needed to prioritize the AI investments that can…
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Customer service has topped the list of functions CEOs consider a #1 priority for generative AI investment¹, so the race is on to accelerate adoption of these technologies. Join IBM to learn…
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Foundation models are what will form the basis of generative AI for businesses. While machine learning has traditionally come about through supervised learning, a foundation model is a general…
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What if you could use generative AI not to replace your CSRs but to make them more productive ? It’s time to rethink the agent experience.
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What if AI could help you turn contact-center
operations from a sunk cost into a relationship builder? It’s time to rethink contact centers.
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What if generative AI could create virtual
assistants that can answer virtually everything? It’s time to rethink customer self-service.
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What if
generative AI could help you make customer-service relationships stronger?
It’s time to rethink customer service.
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Businesses are constantly reinventing their ways of working for multiple reasons—be it to take advantage of the latest innovation, to enhance productivity or sometimes just to avoid…
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Foundation models are what will form the basis of generative AI for businesses. While machine learning has traditionally come about through supervised learning, a foundation model is a general…
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AI trust is arguably the most important topic in AI. It's also understandably an overwhelming topic. We'll unpack issues like hallucination, bias, and risk, and share steps to adopt AI in…
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Understand the different approaches to applying generative AI - and how an AI platform targeted for your use cases can jumpstart business value.
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Arthur C. Clarke famously said that “Any sufficiently advanced technology is indistinguishable from magic.” But Artificial Intelligence (AI) is not magic. It’s math and science, and…
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This short video features the Chairman of Credit Mutuel Alliance Federale, Nicolas Thery, speaking at the IBM THINK on Tour event in France on June 14, 2023 about the partnership with IBM and…
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In the ever-evolving landscape of technology, a remarkable door to new opportunities has swung open, courtesy of AI. Astonishingly, a whopping 64% of businesses have embraced the conviction that…
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There’s AI, then there’s the right AI for your business. Introducing watsonx: a platform designed to multiply output by tailoring AI to your needs. Learn more at…
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