As part of its UHCW Improvement System (UHCWi) methodology, the trust was keen to pilot AI and other analytics to identify areas that could benefit from the use of technology to improve productivity and deliver improved health outcomes to patients.

UHCW NHS Trust, IBM Consulting® and Celonis SE combined the IBM Garage model, Celonis’ AI-powered process mining, UHCW NHS Trust’s leading data analytics practices and its ongoing operation improvement activities.