Search for tag: "consulting"

Harvey Mason jr., CEO of the Recording Academy

The Recording Academy and IBM are using generative AI from watsonx to instantly produce stories and insights about hundreds of GRAMMY-nominated artists. Recording Academy CEO Harvey Mason Jr. talks…

From  120000DB5W 120000DB5W

Umdenken Kundenservice

Umdenken Kundenservice

From  50JEU60KGG 50JEU60KGG

顧客のセルフサービスの再考

顧客のセルフサービスの再考

From  50JEU60KGG 50JEU60KGG

コールセンター・オペレーションの再考

コールセンター・オペレーションの再考

From  50JEU60KGG 50JEU60KGG

オペレーター体験の再考 

オペレーター体験の再考 

From  50JEU60KGG 50JEU60KGG

Rethink Code Conversion with AI

What if AI could help your developers convert codes more efficiently so they can focus on confirming business alignment and testing code?

From  chq_master_librarians

Rethink App Modernization with AI

What if generative AI could empower your developers' and help them align technology goals with your business vision?

From  chq_master_librarians

Rethink talent skill & development with AI

What if generative AI could help you create more personalized and interactive experiences to prepare your employees and business with the skills of the future – and at scale?

From  chq_master_librarians

Rethink talent acquisition with AI

What if generative AI could help you create more nuanced and interactive experiences that can help your business more effectively find and recruit the best talent – at scale?

From  chq_master_librarians

Rethink HR and talent transformation with AI

What if generative AI could free up your employees to focus when and where it matters most?

From  chq_master_librarians

Rethink the agent experience

What if you could use generative AI not to replace your CSRs but to make them more productive ? It’s time to rethink the agent experience.

From  50JEU60KGG 50JEU60KGG

Rethink contact-center operations

What if AI could help you turn contact-center operations from a sunk cost into a relationship builder? It’s time to rethink contact centers.

From  50JEU60KGG 50JEU60KGG

Rethink customer self-service

What if generative AI could create virtual assistants that can answer virtually everything? It’s time to rethink customer self-service.

From  50JEU60KGG 50JEU60KGG

Rethink customer service

What if generative AI could help you make customer-service relationships stronger? It’s time to rethink customer service.

From  50JEU60KGG 50JEU60KGG

Engie, un industriel face au défi de sa transformation

Pour répondre aux enjeux de la transition énergétique, le groupe Engie a pris la décision dès 2018 de faire évoluer son business model pour accompagner ses…

From  chq_master_librarians

Wintershall Dea client story

Wintershall Dea, a leading independent oil and gas company in Europe, recognized the need for AI to capitalize on data. They took action by partnering with IBM Consulting, Microsoft and Neudesic to…

From  55000426YE 55000426YE