Search for tag: "cognitive support platform"
Managing Your IBM Customer Number (ICN)This video demonstrates the steps to manage support access requests to your company’s Support account. |
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Introducing the IBM Support Community SearchThis video demonstrates how to find solutions in the IBM Support community that is available for selected. |
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Sorting and Filtering CasesThis video demonstrates how to sort and filter support cases in the IBM Support site. |
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Open Hardware CasesThis video demonstrates how to open support cases in the IBM Support site. |
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Support AccessThis video demonstrates how to use the Support Access page on the IBM Support site to manage your individual access. |
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Profile & SettingsThis video demonstrates how to edit your profile & settings information in the IBM Support site so you can customize and improve your support experience. |
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How To Open A CaseThis video demonstrates how to open support cases in the IBM Support site. |
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User AdministrationThis video demonstrates how to use the IBM Support Site’s User Administration features. |
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Cognitive Support is Moving to IBM MediaCenterAll of IBM Systems Support is moving to IBM MediaCenter, including Cognitive, Storage, and IBM Z. You will see our videos embedded in our documentation as appropriate. If you have a comment or a… |
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Introducing the new IBM Support Site for IBM i clientsJoin IBM Systems Integration Lead John Goodson as he demonstrates how to use the new IBM Support site. You can download the presentation slides at this site: http://ibm.biz/IBMisupport. |
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Introducing the new IBM Support Site for IBM Z clientsJoin IBM Systems Integration Lead John Goodson as he demonstrates how to use the new IBM Support site. You can download the presentation slides at this site: http://ibm.biz/Ztraining |
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Managing your IBM Customer Number (ICN)This video demonstrates the steps to manage support access requests to your company’s Support account. It assumes that you are the account administrator. |
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Requesting access to your company's IBM Support accountThis video demonstrates the steps to request access to your company’s Support account. It refers to the IBM Support site at http://www.ibm.com/mysupport. |