Search for tag: "cognitive support platform"

User Administration

This video demonstrates how to use the IBM Support Site’s User Administration features.

From  550005NGVW 550005NGVW

Support Access

This video demonstrates how to use the Support Access page on the IBM Support site to manage your individual access.

From  550005NGVW 550005NGVW

Profile & Settings

This video demonstrates how to edit your profile & settings information in the IBM Support site so you can customize and improve your support experience.

From  550005NGVW 550005NGVW

How to Open a Case

This video demonstrates how to open support cases in the IBM Support site.

From  550005NGVW 550005NGVW

Sorting and Filtering Cases

This video demonstrates how to sort and filter support cases in the IBM Support site.

From  550005NGVW 550005NGVW

Cognitive Support is Moving to IBM MediaCenter

All of IBM Systems Support is moving to IBM MediaCenter, including Cognitive, Storage, and IBM Z. You will see our videos embedded in our documentation as appropriate. If you have a comment or a…

From  2000002DE7 2000002DE7

Introducing the new IBM Support Site

This video introduces the new IBM Support site to hardware clients.

From  550005NGVW 550005NGVW

Open and manage hardware cases

This video demonstrates how to open and manage hardware cases in the IBM Support community.

From  550005NGVW 550005NGVW

Introducing the new IBM Support Site for IBM i clients

Join IBM Systems Integration Lead John Goodson as he demonstrates how to use the new IBM Support site. You can download the presentation slides at this site: http://ibm.biz/IBMisupport.

From  550005NGVW 550005NGVW

Introducing the new IBM Support Site for IBM Z clients

Join IBM Systems Integration Lead John Goodson as he demonstrates how to use the new IBM Support site. You can download the presentation slides at this site: http://ibm.biz/Ztraining

From  550005NGVW 550005NGVW

Managing your IBM Customer Number (ICN)

This video demonstrates the steps to manage support access requests to your company’s Support account. It assumes that you are the account administrator.

From  550005NGVW 550005NGVW

Requesting access to your company's IBM Support account

This video demonstrates the steps to request access to your company’s Support account. It refers to the IBM Support site at http://www.ibm.com/mysupport.

From  550005NGVW 550005NGVW