Search for tag: "customer care"

IBM Watson Assistant solves customer problems the first time

IBM Watson Assistant is an AI-powered virtual agent that provides customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using AI and NLP,…

From  CorpMkt-EiC-JY on June 30th, 2021

Daimler + IBM: Mit Watson Assistant die Kundenerfahrung vorantreiben

Mercedes integriert KI von IBM Watson in die Kundenerfahrung und lässt das Autohandbuch links liegen. Beschleunigen Sie Ihren Weg zur KI: https://www.ibm.com/de-de/analytics/put-ai-to-work

From  CHQMKT_Europe on August 13th, 2020

Daimler + IBM: Uso de Watson Assistant para mejorar la experiencia del cliente y más

Mercedes fomenta la experiencia del cliente con la IA desde IBM Watson y deja el manual del vehículo en la cuneta. Acelere su camino hacia la IA:…

From  CHQMKT_Europe on August 13th, 2020

Daimler + IBM: Using Watson Assistant to advance the customer experience and beyond

Sabine Scheunert, Vice President Digital & IT Sales/Marketing, Mercedes-Benz Cars, Daimler AG, and IBM Women Leader in AI honoree, explains how Mercedes infuses the client experience with AI from…

From  CorpMkt-EiC-JY on April 2nd, 2020

eprimo : Using AI to augment the digital service experience for customers

Consumers leading a connected lifestyle expect instant service. If they don’t get it, they often switch to a competitor. This led eprimo GmbH, an energy discounter in Germany, to engage IBM…

From  310001C2YN 310001C2YN on March 10th, 2020