Search for tag: "experience"

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01:15 IBM Watson Assistant solves customer problems the… IBM Watson Assistant solves customer problems the first time	IBM Watson Assistant solves customer problems the first time IBM Watson Assistant is an AI-powered virtual agent that provides customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using AI and NLP,… watson assistant ai for customer service customer experience chatbot customer care ctas in mixed states jeremy hodge From 50HY7UYC0M 50HY7UYC0M on June 30th, 2021
02:08 IBM Watson Assistant phone integration demo IBM Watson Assistant phone integration demo	IBM Watson Assistant phone integration demo Brief technical demo showcasing how to integrate IBM Watson Assistant into existing phone and SMS platforms, simplifying how conversational AI can support and improve your customer service. watson assistant watson assistant demo ibm watson customer experience ivr chatbot virtual assistant ai assistant virtual agent ctas in draft jeremy hodge balance card credit payment bank assistant platinum transactions amount abc interaction voice watson demonstration months points bonus things questions launcher From 50HY7UYC0M 50HY7UYC0M on June 4th, 2021
25:45 Global banks improve the bottom line and… Global banks improve the bottom line and supercharge the customer experience with Watson Assistant and Watson Discovery	Global banks improve the bottom line and supercharge the customer experience with Watson Assistant and Watson Discovery With IBM Watson Assistant and Discovery, banks can improve customer service while empowering agents and financial managers—which in turn reduces costs. Hear success stories from Watson… ibm watson assistant and discovery empowering agents reduce costs cibc tsb caixa bank ai in banking ai for customer service ibm think ctas in production sara amuso quoma ai banking customers clients watson things employees lot platform experience journey assistant point client words thing conversation ability capability success From CorpMkt-EiC-JY on June 3rd, 2021
00:43 Encuentro virtual IBM iX - Experiencias con sabor… Encuentro virtual IBM iX - Experiencias con sabor único	Encuentro virtual IBM iX - Experiencias con sabor único IBM iX organizó junto con Adobe, este encuentro exclusivo donde a través de la digitalización y una taza de café, se contaron las claves de cómo crear experiencias… ix experience personalization digitalization spanish ctas in production From 550003AW1E 550003AW1E on May 31st, 2021
00:45 Encuentro virtual IBM iX - Experiencias con sabor… Encuentro virtual IBM iX - Experiencias con sabor único	Encuentro virtual IBM iX - Experiencias con sabor único IBM iX, organiza junto con Adobe, este encuentro exclusivo donde a través de la digitalización y una taza de café, contaremos las claves de cómo crear experiencias… ix experience personalization digitalization spanish ctas in production From 550003AW1E 550003AW1E on May 31st, 2021
07:42 A Year in Review A Year in Review	A Year in Review Neil Cattermull and Michael Conway talk AI, Customer Experience and what we have learned during the pandemic. cloud data ai customer experience ctas in production From 550000WD1Y 550000WD1Y on May 13th, 2021
01:31 How CIOs benefit from insurance claims automation… How CIOs benefit from insurance claims automation with IBM Cloud® Paks	How CIOs benefit from insurance claims automation with IBM Cloud® Paks Meet Theresa, a CIO of an auto insurance company inundated by legacy systems. See how she uses IBM Cloud Paks to modernize operations and automate insurance claims to improve customer experience,… insurance ibm cloud pak for data modernize automate improve customer experience reduce loss adjustment expenses speed market responsiveness sara amuso quoma From CorpMkt-EiC-JY on May 6th, 2021
30:56 AIOps: The Future in Assuring Application… AIOps: The Future in Assuring Application Performance	AIOps: The Future in Assuring Application Performance Enterprises around the world are digitally transforming and innovating faster to deliver the best customer experiences. With speed comes complexity as organizations leverage new application… aiops ibm cloud turbonomic increase agility improve operating leverage assure performance ibm instana application performance environment applications resource infrastructure stack actions resources issue response layer end tool experience platform obligation ctas in production sara amuso quoma From 507NXHVS54 507NXHVS54 on April 28th, 2021
03:11 Intelligent CX transformation with IBM and Adobe Intelligent CX transformation with IBM and Adobe	Intelligent CX transformation with IBM and Adobe The modern consumer expects personalization across the customer lifecycle. It is a brand's responsibility to line up with ever-evolving expectations and serve the right experience at the right… customer experience personalization adobe digital experience From 270006HDJ4 270006HDJ4 on April 26th, 2021
16:13 Modern development experience for WebSphere and… Modern development experience for WebSphere and Java Applications	Modern development experience for WebSphere and Java Applications This video is part of the IBM Garage Application Modernization Workshop in a Box. It demonstrates how to use the Liberty Developer Mode and OpenShift DO to develop WebSphere applications in a modern… websphere liberty openshift do developer experience From 50CQAVAA78 50CQAVAA78 on April 12th, 2021
05:09 Roger Bales shares new services for cloud,… Roger Bales shares new services for cloud, encryption and cyber resiliency from IBM Lab Services	Roger Bales shares new services for cloud, encryption and cyber resiliency from IBM Lab Services IBM Systems Lab Services Business Unit Executive Roger Bales shares new services related to IBM's most recent IBM Z and LinuxONE announcements. The services focus on helping you accelerate in… ibm ibm systems lab services ibm lab service lab services roger bales announcement ibm z linuxone ibmz mainframe linux on z zsystems client experience centers zcx migration currency red hat openshift pervasive encryption dpp data privacy passports pera cloud encryption cyber resiliency health checks From 55000AH3BJ 55000AH3BJ on February 24th, 2021
02:45 #ThinkIsrael - Customer experience driven by data… #ThinkIsrael - Customer experience driven by data & AI track summary clip	#ThinkIsrael - Customer experience driven by data & AI track summary clip Customer experience driven by data & AI track customer experience driven by data & ai customer experience data ai ctas in production From 3100028KV4 3100028KV4 on February 11th, 2021
21:12 IBM Cloud for Financial Services session with… IBM Cloud for Financial Services session with Pål Krogdahl, CTO and Industry Technical Leader, Banking and Financial Markets	IBM Cloud for Financial Services session with Pål Krogdahl, CTO and Industry Technical Leader, Banking and Financial Markets IBM Cloud for Financial Services is designed to build trust and enable an ecosystem with features for security, compliance and resiliency ibm cloud for financial services mission-critical applications customer experience ibm public ctas in production From 3100028KV4 3100028KV4 on December 18th, 2020
06:47 #ThinkIsrael - IBM Garage: Let's Drive… #ThinkIsrael - IBM Garage: Let's Drive Innovation & How Do We Start - Yaniv Alon, Digital Experience Leader, Head of Hadassah Accelerator	#ThinkIsrael - IBM Garage: Let's Drive Innovation & How Do We Start - Yaniv Alon, Digital Experience Leader, Head of Hadassah Accelerator IBM Garage: Let's Drive Innovation & How Do We Start ibm garage innovation digital experience ctas in production From 50WGYV6RAQ 50WGYV6RAQ on December 9th, 2020
01:16 Burguer King. Jornada da… Burguer King. Jornada da Transformação Digital. Change Experience 4	Burguer King. Jornada da Transformação Digital. Change Experience 4 Marcia Baena, VP de Gente & Gestão do Burguer King e Popeyes Brasil, compartilha sua experiência de como foi suportar milhares de funcionário em um cenário de pandemia… burguer king ibm change experience transformação digital experiência do usuário bot chatbot From 509EKH689G 509EKH689G on December 4th, 2020
01:06 Fleury. Jornada de Transformação… Fleury. Jornada de Transformação Digital. Change Experience 4	Fleury. Jornada de Transformação Digital. Change Experience 4 Willian Malfatti, CMO Fleury, compartilha sua experiência em 2020 com o desafio de encantar o cliente e como a tecnologia e transformação digital ajudou neste desafio. fleury ibm transformação digital change experience. From CHQMKT_Services on December 4th, 2020