For a virtual assistant to reach its full potential and deliver
personalized and effective experiences, it needs to be capable of integrating
with just about anything, from digital channels to…
Customers don’t like digging for information and don’t want to be put on hold to get simple answers – they expect an immediate connection and quick resolutions to their problems.…
75 min webinar by IBM and IDG around Interactive Assistants. Content around Watson in Swedish, NLP, the OP client case, and the internal case: How IBM scales self-service support AI solutions with…