Search for tag: "customer service"

Customer Service vs. Customer Experience vs. Customer Support

Customer Experience, Customer Service, and…

From  chq_master_librarians December 31st, 2024

AI in Customer Experience, Customer Service & Customer Support

Join Amanda Downie as she explores how AI-powered…

From  chq_master_librarians December 18th, 2024

Augmenting the Human: How IBM Delivers AI-driven Customer Service to Enterprise Organisations

Faced with rising customer expectations and…

From  chq_master_librarians November 22nd, 2024

Put AI to work in government to transform citizen services

In government services, citizens expect the same…

+9 More
From  chq_master_librarians November 13th, 2024

Put AI to work in financial services to transform customer service

In financial services, interactions must be based…

From  chq_master_librarians November 5th, 2024

The evolution of AI-powered customer experience at NatWest

Discover how NatWest’s upgraded digital…

+14 More
From  chq_master_librarians October 12th, 2024

Is your data fueling your AI journey or slowing it down?

The #1 driver of revenue growth with Salesforce…

+7 More
From  chq_master_librarians September 16th, 2024

Put AI to work in telco to transform customer service

In telco, building connections is everything.…

From  chq_master_librarians August 13th, 2024

Explore how AI will impact the future of client experience in telecommunications

Ana Paula De Jesus Assis had the opportunity to…

From  chq_master_librarians July 31st, 2024

Save people from screaming "representative" 

Do you really need a human on the line, or do you…

From  chq_master_librarians July 19th, 2024

Umdenken Kundenservice

Umdenken Kundenservice

From  chq_master_librarians January 17th, 2024

Umdenken Kundenservice

Umdenken

From  chq_master_librarians January 17th, 2024

Umdenken Kundenservice

Umdenken Kundenservice

From  chq_master_librarians January 17th, 2024

Umdenken Kundenservice

Umdenken Kundenservice

From  chq_master_librarians January 17th, 2024

顧客のセルフサービスの再考

顧客のセルフサービスの再考

From  chq_master_librarians January 17th, 2024

オペレーター体験の再考 

オペレーター体験の再考 

+5 More
From  chq_master_librarians January 17th, 2024