Search for tag: "customer"

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01:39 Creating customer profile Creating customer profile	Creating customer profile Learn how to create a customer profile that can be used to create and manage orders. ssylsl en-us english (u.s.) create customer profile customer profile From 270004T8GY 270004T8GY
48:12 Delivering Exceptional Customer Experience… Delivering Exceptional Customer Experience Through Unbounded Analytics	Delivering Exceptional Customer Experience Through Unbounded Analytics All organizations have been in some phase of digital transformation or working on becoming more agile. With today’s new realities, many of these initiatives have been kicked into high-gear.… instana customer experience analytics en-us english (u.s.) From 120000KCTK 120000KCTK
02:08 IBM watsonx Assistant: Integrations IBM watsonx Assistant: Integrations	IBM watsonx Assistant: Integrations For a virtual assistant to reach its full potential and deliver personalized and effective experiences, it needs to be capable of integrating with just about anything, from digital channels to… watson assistant watson assistant demo conversational ai chatbot chatbots chatbot integrations customer experience customer service nlu nlp en-us english (u.s.) ctas in production From chq_master_librarians
02:09 Operationalizing CX personalization Operationalizing CX personalization	Operationalizing CX personalization Pierre Charchaflian, Vice President and Senior Partner in IBM Consulting, discusses how to best operationalize personalization of customer experience across an organization, at scale. For more, read… personalization customer experience personalization at scale adobe summit en-us english (u.s.) ctas in production From chq_master_librarians
01:43 Customer Success and Client Engineering Open… Customer Success and Client Engineering Open Evening Invite Q2	Customer Success and Client Engineering Open Evening Invite Q2 Invitation to the Client Engineering Open Evening Q2, summarising what an attendee might expect from the evening. client engineering customer success open evening invitation en-us english (u.s.) ctas in production From chq_master_librarians
02:28 IBM watsonx Assistant: Call Center Modernization IBM watsonx Assistant: Call Center Modernization	IBM watsonx Assistant: Call Center Modernization With watsonx Assistant you can make your AI virtual assistant available over the phone and guide callers through actions with the same sophistication as in chat. This will dramatically reduce call… ai chatbot watson assistant watson assistant demo conversational ai customer service customer support voicebot voicebot technology voice chatbot call center ai chatbot ai voice chatbot customer experience client experience watson assistant voice wavi watson assistant voice interaction en-us english (u.s.) ctas in production From chq_master_librarians
02:51 IBM watsonx Assistant: Customer Experience IBM watsonx Assistant: Customer Experience	IBM watsonx Assistant: Customer Experience Customers don’t like digging for information and don’t want to be put on hold to get simple answers – they expect an immediate connection and quick resolutions to their problems.… watson assistant conversational ai chatbots chatbot customer experience customer service customer support en-us english (u.s.) nlp nlu ai chatbot ctas in production From chq_master_librarians
02:27 Let's rethink customer service Let's rethink customer service	Let's rethink customer service If you designed your customer service experience for a new company, what would you automate to make it better? Find out in this expert video. watson assistant automate intelligent automation ai customer experience en-us english (u.s.) ctas in production From chq_master_librarians
02:53 A Product Mindset - Dialexa, an IBM Company A Product Mindset - Dialexa, an IBM Company	A Product Mindset - Dialexa, an IBM Company Scott Harper, Co-Founder and CEO of Dialexa, an IBM Company, shares how they help companies deliver great business outcomes with innovative digital products. dialexa ibm company digital product engineering customer experience digital transformation ibm consulting en-us english (u.s.) ctas in production From chq_master_librarians
01:42 Client Engineering and Customer Success Open… Client Engineering and Customer Success Open Evening - London February 2023	Client Engineering and Customer Success Open Evening - London February 2023 Client Engineering and Customer Success Open Evening invite - London Innovation Studio on 22nd February 2023 client engineering customer success open evening ctas in production english (u.s.) en-us From chq_master_librarians
01:33 Appeasing customers with IBM Sterling Call Center Appeasing customers with IBM Sterling Call Center	Appeasing customers with IBM Sterling Call Center Learn how you can use the IBM Sterling Call Center next-generation application to appease customers and promote customer satisfaction. sterling call center next-generation appease customer ssylsl english (u.s.) en-us From 270004T8GY 270004T8GY
02:03 IBM Client Engineering and Customer Success… IBM Client Engineering and Customer Success Co-creation Open Evening - October 2022	IBM Client Engineering and Customer Success Co-creation Open Evening - October 2022 We are excited to announce our next IBM co-creation open evening with CE and CSMs on October 6th in our London York Road offices, which provides a great opportunity to explore IBM hybrid cloud, Data… client engineering customer success invitation ibm let's create ctas in production english (u.s.) en-us From 50RA6U5D78 50RA6U5D78
03:15 Overview of the IBM and Wimbledon partnership Overview of the IBM and Wimbledon partnership	Overview of the IBM and Wimbledon partnership IBM has been the official technology partner for Wimbledon for 33 years, providing everything from the court side data catupre to the award winning digital platforms that take the tennis to a… wimbledon digital transformation customer experience ibm consulting data ctas in production english (u.s.) en-us From chq_master_librarians
01:58 An invitation to our Client Engineering and… An invitation to our Client Engineering and Customer Success Open Evening May 26th 2022	An invitation to our Client Engineering and Customer Success Open Evening May 26th 2022 A short video to introduce the UKI Client Engineering and Customer Success teams and to invite clients to join us at our next Open Evening on Thur 26 May 2022. client engineering customer success ibm design thinking co-creation ctas in production english (u.s.) en-us From chq_master_librarians
04:33 An Investment in Trust An Investment in Trust	An Investment in Trust In the current banking environment customers are putting more value on trust when deciding their banking partner. This goes beyond data security, it becomes personal. It’s impacting the way… financial services banking innovation trust customer centricity ctas in production english (u.s.) en-us From chq_master_librarians
03:56 Think Summit Moscow. Истории успеха клиентов IBM.… Think Summit Moscow. Истории успеха клиентов IBM. МЕДСИ.	Think Summit Moscow. Истории успеха клиентов IBM. МЕДСИ. ИТ директор сети клиник МЕДСИ А.Богомолов рассказывает о том, как решения IBM Storwize позволили улучшить качество обслуживания пациентов. think cee it infrastructure customer story russian ctas in production ru-ru ibm storage healthcare From 060000DX19 060000DX19