Search for tag: "customer"

100 Media

Gustavo Carvalho Domingos, Telefónica… duration 35 minutes 2 seconds Gustavo Carvalho Domingos, Telefónica… Gustavo Carvalho Domingos, Telefónica & Luq Niazi, IBM \| MWC26 Barcelona	Gustavo Carvalho Domingos, Telefónica & Luq Niazi, IBM \| MWC26 Barcelona In this interview from MWC Barcelona 2026, Luq… quantum computing +6 More From chq_master_librarians
Agent Assist for watsonx Orchestrate duration 2 minutes 28 seconds Agent Assist for watsonx Orchestrate Agent Assist for watsonx Orchestrate	Agent Assist for watsonx Orchestrate Support your human agents in real time. Agent… agent assist +3 More From chq_master_librarians
AI Agents: Enhancing Support with Automation and… duration 8 minutes 20 seconds AI Agents: Enhancing Support with Automation and… AI Agents: Enhancing Support with Automation and Empowerment	AI Agents: Enhancing Support with Automation and Empowerment How can AI agents transform support? Amanda… ai agents +5 More From chq_master_librarians
IBM Support Assistant duration 3 minutes 25 seconds IBM Support Assistant IBM Support Assistant	IBM Support Assistant Discover how IBM Technology Lifecycle Services… tls +17 More From 696000DT5K 696000DT5K
IBM watsonx Orchestrate: AI agents with… duration 3 minutes 49 seconds IBM watsonx Orchestrate: AI agents with… IBM watsonx Orchestrate: AI agents with natural-voice capabilities—Coming soon	IBM watsonx Orchestrate: AI agents with natural-voice capabilities—Coming soon Discover how AI agents are revolutionizing… watsonx orchestrate +5 More From chq_master_librarians
Inventory segmentation overview duration 3 minutes 42 seconds Inventory segmentation overview Inventory segmentation overview	Inventory segmentation overview This video explains the functionalities of… b2b capabilities ibm +14 More From CORE-ADMINS
Redefining marketing automation and… duration 40 minutes 8 seconds Redefining marketing automation and… Redefining marketing automation and personalization with generative AI	Redefining marketing automation and personalization with generative AI How is generative AI changing the world of… albert lawrence +17 More From chq_master_librarians
Metrics in CX: The Acronym Guide to Key Metrics… duration 6 minutes 23 seconds Metrics in CX: The Acronym Guide to Key Metrics… Metrics in CX: The Acronym Guide to Key Metrics that Measure Customer Experiences	Metrics in CX: The Acronym Guide to Key Metrics that Measure Customer Experiences Editorial Strategist Amanda Downie takes us… metrics +5 More From chq_master_librarians
Customer Service vs. Customer Experience vs.… duration 6 minutes 38 seconds Customer Service vs. Customer Experience vs.… Customer Service vs. Customer Experience vs. Customer Support	Customer Service vs. Customer Experience vs. Customer Support Customer Experience, Customer Service, and… customer support +6 More From chq_master_librarians
AI in Customer Experience, Customer Service &… duration 8 minutes 27 seconds AI in Customer Experience, Customer Service &… AI in Customer Experience, Customer Service & Customer Support	AI in Customer Experience, Customer Service & Customer Support Join Amanda Downie as she explores how AI-powered… customer experience +6 More From chq_master_librarians
Customer Experience Acronym Guide: Tools for… duration 7 minutes 33 seconds Customer Experience Acronym Guide: Tools for… Customer Experience Acronym Guide: Tools for Data-Driven Insights	Customer Experience Acronym Guide: Tools for Data-Driven Insights Amanda Downie dives into the importance of data… data +5 More From chq_master_librarians
UFC Insights Engine built with IBM watsonx duration 30 seconds UFC Insights Engine built with IBM watsonx UFC Insights Engine built with IBM watsonx	UFC Insights Engine built with IBM watsonx IBM and UFC announce a new sports and technology… sports and entertainment +6 More From chq_master_librarians
Augmenting the Human: How IBM Delivers AI-driven… duration 49 minutes 22 seconds Augmenting the Human: How IBM Delivers AI-driven… Augmenting the Human: How IBM Delivers AI-driven Customer Service to Enterprise Organisations	Augmenting the Human: How IBM Delivers AI-driven Customer Service to Enterprise Organisations Faced with rising customer expectations and… generative ai +11 More From chq_master_librarians
MOL Group remake the service station experience… duration 2 minutes 58 seconds MOL Group remake the service station experience… MOL Group remake the service station experience with AI-powered, data-driven customer engagement	MOL Group remake the service station experience with AI-powered, data-driven customer engagement MOL is an integrated oil and gas company with… customer engagement +6 More From chq_master_librarians
Put AI to work in government to transform citizen… duration 1 minute 3 seconds Put AI to work in government to transform citizen… Put AI to work in government to transform citizen services	Put AI to work in government to transform citizen services In government services, citizens expect the same… government +9 More From chq_master_librarians
Put AI to work in financial services to transform… duration 1 minute 8 seconds Put AI to work in financial services to transform… Put AI to work in financial services to transform customer service	Put AI to work in financial services to transform customer service In financial services, interactions must be based… financial services +16 More From chq_master_librarians