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02:19 通用汽车金融公司 +IBM：使用 Waston Assistant 回答客户问题，改善员工工作体验通用汽车金融公司 +IBM：使用 Waston Assistant 回答客户问题，改善员工工作体验	通用汽车金融公司 +IBM：使用 Waston Assistant 回答客户问题，改善员工工作体验通用汽车金融公司是汽车行业领导者通用汽车的金融服务部门，它将 Waston Assistant 视为 "另一名团队成员"，帮助回答客户的常规问题，并在竞争激烈的环境中改善员工的工作体验。在COVID-19期间，Watson Assistant 处理了 50-60% 的实时聊天请求，在没有人工干预的情况下解决了大约 90% 的问题。了解更多 IBM Watson… watson assistant chat bot automotive ctas in production From 50UQ6M3JSN 50UQ6M3JSN
02:53 San Jacinto College District + IBM: Going beyond… San Jacinto College District + IBM: Going beyond a chatbot with IBM Watson	San Jacinto College District + IBM: Going beyond a chatbot with IBM Watson Listen to Rob Stanicic, Chief Information Officer, San Jacinto College, as he talks about how they use IBM Watson Assistant, Watson Discovery and Watson Studio to create a chat bot that can deal with… watson assistant san jacinto ibm chat bot data sara watson studio watson discovery ai machine learning college ctas in production sara quoma data & ai From CorpMkt-EiC-JY
02:19 GM Financial + IBM: Using Watson Assistant to… GM Financial + IBM: Using Watson Assistant to answer customer questions and improve the employee workday	GM Financial + IBM: Using Watson Assistant to answer customer questions and improve the employee workday Bob Beatty, EVP of Customer Experience, GM Financial, talks about how they empowered employees by using "another team member," Watson Assistant, to answer routine customer questions and… ibm gm financial infuse chat bot watson assistant sara auto finanancing automotive data & ai sara quoma ctas in production From CorpMkt-EiC-JY