Search for tag: "improved customer experience"

Thumbnail for entry Finnair chooses IBM Watson AI to enable proactive decision making

01:47

Finnair chooses IBM Watson AI to enable proactive…

Finnair chooses IBM Watson AI to enable proactive decision making

Finnair chooses IBM Watson AI to enable proactive decision making

Following the worldwide trend, today’s airline industry is becoming increasingly digital. Finnair chose the power of IBM Watson AI technology to accelerate its digital transformation and…

improved customer experience
24/7 online service
chatbot
ai-powered innovation
predictive data analysis
extended reality
predictive analytics
preventive maintenance
proactive
english (u.s.)
en-us
From  27000464JR 27000464JR
Thumbnail for entry Using data, analytics and mobility to transform the flight experience for customers and employees 

01:27

Using data, analytics and mobility to transform…

Using data, analytics and mobility to transform the flight experience for customers and employees 

Using data, analytics and mobility to transform the flight experience for customers and employees 

Air Canada uses IBM MobileFirst for iOS apps to transform the flight experience for travelers and employees alike. “By bringing together weather data, the mobility platform and real-time…

data analytics
ios
mobilefirst
airline
flight deck
flight operations
digital logbook
flight attendants
improved customer experience
mobile apps
mobility
iphone
ipad
improve efficiency
streamline flight deck processes
improved flight operations
digital transformation
service managers
proactive service
english (u.s.)
en-us
From  27000464JR 27000464JR