Search for tag: "experience"

63 Media

AusNet Services in partnership with IBM and SAP. duration 3 minutes 41 seconds AusNet Services in partnership with IBM and SAP. AusNet Services in partnership with IBM and SAP.	AusNet Services in partnership with IBM and SAP. AusNet Services amps up its human resources operations with IBM and SAP. employee experience human resources platform ausnet services en-us english (u.s.) ctas in production From chq_master_librarians
AI Unleashed: Elevate customer service to new… duration 40 minutes 38 seconds AI Unleashed: Elevate customer service to new… AI Unleashed: Elevate customer service to new horizons	AI Unleashed: Elevate customer service to new horizons Uncover AI's potential to revolutionize customer care and improve customer satisfaction. Discover the transformative potential of AI-driven customer service strategies reshaping customer… artificial intelligence dreamforce salesforce ai for customer service customer experience en-us english (u.s.) ctas in production From chq_master_librarians
IBM Sterling Intelligent Promising: Accurate… duration 2 minutes 16 seconds IBM Sterling Intelligent Promising: Accurate… IBM Sterling Intelligent Promising: Accurate Delivery Dates	IBM Sterling Intelligent Promising: Accurate Delivery Dates Brief summary of IBM Sterling Intelligent Promising capabilities for accurate delivery estimates sterling intelligent promising delivery estimates online shopping shopping experience en-us english (u.s.) ctas in production From chq_master_librarians
Delivering Exceptional Customer Experience… duration 48 minutes 12 seconds Delivering Exceptional Customer Experience… Delivering Exceptional Customer Experience Through Unbounded Analytics	Delivering Exceptional Customer Experience Through Unbounded Analytics All organizations have been in some phase of digital transformation or working on becoming more agile. With today’s new realities, many of these initiatives have been kicked into high-gear.… instana customer experience analytics en-us english (u.s.) From 120000KCTK 120000KCTK
IBM watsonx Assistant: Integrations duration 2 minutes 18 seconds IBM watsonx Assistant: Integrations IBM watsonx Assistant: Integrations	IBM watsonx Assistant: Integrations For a virtual assistant to reach its full potential and deliver personalized and effective experiences, it needs to be capable of integrating with just about anything, from digital channels to… watson assistant watson assistant demo conversational ai chatbot chatbots chatbot integrations customer experience customer service nlu nlp en-us english (u.s.) ctas in production From chq_master_librarians
IBM Instana Digital Experience duration 1 minute 52 seconds IBM Instana Digital Experience IBM Instana Digital Experience	IBM Instana Digital Experience Elevate your Digital Experience, Learn as we unveil the remarkable capabilities of IBM Instana in optimizing your digital experience. Discover how this cutting-edge platform revolutionizes… observability instana apm digital experience en-us english (u.s.) ctas in production From chq_master_librarians
Operationalizing CX personalization duration 2 minutes 9 seconds Operationalizing CX personalization Operationalizing CX personalization	Operationalizing CX personalization Pierre Charchaflian, Vice President and Senior Partner in IBM Consulting, discusses how to best operationalize personalization of customer experience across an organization, at scale. For more, read… personalization customer experience personalization at scale adobe summit en-us english (u.s.) ctas in production From chq_master_librarians
IBM watsonx Assistant: Call Center Modernization duration 2 minutes 28 seconds IBM watsonx Assistant: Call Center Modernization IBM watsonx Assistant: Call Center Modernization	IBM watsonx Assistant: Call Center Modernization With watsonx Assistant you can make your AI virtual assistant available over the phone and guide callers through actions with the same sophistication as in chat. This will dramatically reduce call… ai chatbot watson assistant watson assistant demo conversational ai customer service customer support voicebot voicebot technology voice chatbot call center ai chatbot ai voice chatbot customer experience client experience watson assistant voice wavi watson assistant voice interaction en-us english (u.s.) ctas in production From chq_master_librarians
IBM watsonx Assistant: Customer Experience duration 2 minutes 53 seconds IBM watsonx Assistant: Customer Experience IBM watsonx Assistant: Customer Experience	IBM watsonx Assistant: Customer Experience Customers don’t like digging for information and don’t want to be put on hold to get simple answers – they expect an immediate connection and quick resolutions to their problems.… watson assistant conversational ai chatbots chatbot customer experience customer service customer support en-us english (u.s.) nlp nlu ai chatbot ctas in production From chq_master_librarians
Let's rethink customer service duration 2 minutes 27 seconds Let's rethink customer service Let's rethink customer service	Let's rethink customer service If you designed your customer service experience for a new company, what would you automate to make it better? Find out in this expert video. watson assistant automate intelligent automation ai customer experience en-us english (u.s.) ctas in production From chq_master_librarians
Témoignage Pernod Ricard - L’IA,… duration 4 minutes 21 seconds Témoignage Pernod Ricard - L’IA,… Témoignage Pernod Ricard - L’IA, nouveau bras armé de la performance en entreprise	Témoignage Pernod Ricard - L’IA, nouveau bras armé de la performance en entreprise En 2021, le groupe Pernod Ricard dévoilait les contours de sa transformation ambitieuse autour de la data. Analyse de cette nouvelle trajectoire avec Pierre-Yves Calloc’h et David… pernod ricard transformation digitale ia & data aide à la décision expérience utilisateur fr-fr french ctas in production From chq_master_librarians
A Product Mindset - Dialexa, an IBM Company duration 2 minutes 53 seconds A Product Mindset - Dialexa, an IBM Company A Product Mindset - Dialexa, an IBM Company	A Product Mindset - Dialexa, an IBM Company Scott Harper, Co-Founder and CEO of Dialexa, an IBM Company, shares how they help companies deliver great business outcomes with innovative digital products. dialexa ibm company digital product engineering customer experience digital transformation ibm consulting en-us english (u.s.) ctas in production From chq_master_librarians
Témoignage Stellantis - « Nous… duration 3 minutes 36 seconds Témoignage Stellantis - « Nous… Témoignage Stellantis - « Nous voulons devenir la première mobility tech company »	Témoignage Stellantis - « Nous voulons devenir la première mobility tech company » Mise à mal pendant la crise sanitaire, l’industrie automobile a vu certains acteurs réussir à relever brillamment le défi de la diversifi cation. C’est le cas… stellantis transformation digitale mobilité expérience client sécurité fr-fr french ctas in production From chq_master_librarians
QRadar SOAR: Playbooks Overview duration 5 minutes 2 seconds QRadar SOAR: Playbooks Overview QRadar SOAR: Playbooks Overview	QRadar SOAR: Playbooks Overview In this demo, we'll learn how Isaac, a security analyst for a small financial services firm, leverages the power of QRadar SOAR Playbooks to automate both manual and repetitive tasks, allowing… qradar soar analyst experience playbooks remediation playbook designer english (u.s.) en-us ctas in production From chq_master_librarians
QRadar SOAR: Case Overview duration 5 minutes 17 seconds QRadar SOAR: Case Overview QRadar SOAR: Case Overview	QRadar SOAR: Case Overview In this demo, we'll learn how Isaac, a security analyst for a small financial services firm, leverages the unified analyst experience in QRadar SOAR. This demo will provide an overview of the… qradar soar analyst experience case management security analyst soar english (u.s.) en-us ctas in production From chq_master_librarians
Adobe Experience Manager (AEM) on IBM Cloud for… duration 1 minute 35 seconds Adobe Experience Manager (AEM) on IBM Cloud for… Adobe Experience Manager (AEM) on IBM Cloud for Financial Services	Adobe Experience Manager (AEM) on IBM Cloud for Financial Services IBM and Adobe have expanded their partnership to solve one of the biggest problems of marketing to customers in regulated industries, a sector previously hindered by strict data and privacy… adobe adobe experience manager cloud financial services finance and banking financial services solutions rhop red hat openshift red hat english (u.s.) en-us From 550002JJKB 550002JJKB