Search for tag: "experience"

63 Media

02:16 IBM Sterling Intelligent Promising: Accurate… IBM Sterling Intelligent Promising: Accurate Delivery Dates	IBM Sterling Intelligent Promising: Accurate Delivery Dates Brief summary of IBM Sterling Intelligent Promising capabilities for accurate delivery estimates sterling intelligent promising delivery estimates online shopping shopping experience en-us english (u.s.) ctas in production From chq_master_librarians
48:12 Delivering Exceptional Customer Experience… Delivering Exceptional Customer Experience Through Unbounded Analytics	Delivering Exceptional Customer Experience Through Unbounded Analytics All organizations have been in some phase of digital transformation or working on becoming more agile. With today’s new realities, many of these initiatives have been kicked into high-gear.… instana customer experience analytics en-us english (u.s.) From 120000KCTK 120000KCTK
02:08 IBM watsonx Assistant: Integrations IBM watsonx Assistant: Integrations	IBM watsonx Assistant: Integrations For a virtual assistant to reach its full potential and deliver personalized and effective experiences, it needs to be capable of integrating with just about anything, from digital channels to… watson assistant watson assistant demo conversational ai chatbot chatbots chatbot integrations customer experience customer service nlu nlp en-us english (u.s.) ctas in production From chq_master_librarians
01:52 IBM Instana Digital Experience IBM Instana Digital Experience	IBM Instana Digital Experience Elevate your Digital Experience, Learn as we unveil the remarkable capabilities of IBM Instana in optimizing your digital experience. Discover how this cutting-edge platform revolutionizes… observability instana apm digital experience en-us english (u.s.) ctas in production From chq_master_librarians
02:09 Operationalizing CX personalization Operationalizing CX personalization	Operationalizing CX personalization Pierre Charchaflian, Vice President and Senior Partner in IBM Consulting, discusses how to best operationalize personalization of customer experience across an organization, at scale. For more, read… personalization customer experience personalization at scale adobe summit en-us english (u.s.) ctas in production From chq_master_librarians
02:28 IBM watsonx Assistant: Call Center Modernization IBM watsonx Assistant: Call Center Modernization	IBM watsonx Assistant: Call Center Modernization With watsonx Assistant you can make your AI virtual assistant available over the phone and guide callers through actions with the same sophistication as in chat. This will dramatically reduce call… ai chatbot watson assistant watson assistant demo conversational ai customer service customer support voicebot voicebot technology voice chatbot call center ai chatbot ai voice chatbot customer experience client experience watson assistant voice wavi watson assistant voice interaction en-us english (u.s.) ctas in production From chq_master_librarians
02:51 IBM watsonx Assistant: Customer Experience IBM watsonx Assistant: Customer Experience	IBM watsonx Assistant: Customer Experience Customers don’t like digging for information and don’t want to be put on hold to get simple answers – they expect an immediate connection and quick resolutions to their problems.… watson assistant conversational ai chatbots chatbot customer experience customer service customer support en-us english (u.s.) nlp nlu ai chatbot ctas in production From chq_master_librarians
02:27 Let's rethink customer service Let's rethink customer service	Let's rethink customer service If you designed your customer service experience for a new company, what would you automate to make it better? Find out in this expert video. watson assistant automate intelligent automation ai customer experience en-us english (u.s.) ctas in production From chq_master_librarians
04:21 Témoignage Pernod Ricard - L’IA,… Témoignage Pernod Ricard - L’IA, nouveau bras armé de la performance en entreprise	Témoignage Pernod Ricard - L’IA, nouveau bras armé de la performance en entreprise En 2021, le groupe Pernod Ricard dévoilait les contours de sa transformation ambitieuse autour de la data. Analyse de cette nouvelle trajectoire avec Pierre-Yves Calloc’h et David… pernod ricard transformation digitale ia & data aide à la décision expérience utilisateur fr-fr french ctas in production From chq_master_librarians
02:53 A Product Mindset - Dialexa, an IBM Company A Product Mindset - Dialexa, an IBM Company	A Product Mindset - Dialexa, an IBM Company Scott Harper, Co-Founder and CEO of Dialexa, an IBM Company, shares how they help companies deliver great business outcomes with innovative digital products. dialexa ibm company digital product engineering customer experience digital transformation ibm consulting en-us english (u.s.) ctas in production From chq_master_librarians
03:36 Témoignage Stellantis - « Nous… Témoignage Stellantis - « Nous voulons devenir la première mobility tech company »	Témoignage Stellantis - « Nous voulons devenir la première mobility tech company » Mise à mal pendant la crise sanitaire, l’industrie automobile a vu certains acteurs réussir à relever brillamment le défi de la diversifi cation. C’est le cas… stellantis transformation digitale mobilité expérience client sécurité fr-fr french ctas in production From chq_master_librarians
05:02 QRadar SOAR: Playbooks Overview QRadar SOAR: Playbooks Overview	QRadar SOAR: Playbooks Overview In this demo, we'll learn how Isaac, a security analyst for a small financial services firm, leverages the power of QRadar SOAR Playbooks to automate both manual and repetitive tasks, allowing… qradar soar analyst experience playbooks remediation playbook designer ctas in production english (u.s.) en-us From chq_master_librarians
05:17 QRadar SOAR: Case Overview QRadar SOAR: Case Overview	QRadar SOAR: Case Overview In this demo, we'll learn how Isaac, a security analyst for a small financial services firm, leverages the unified analyst experience in QRadar SOAR. This demo will provide an overview of the… qradar soar analyst experience case management security analyst soar ctas in production english (u.s.) en-us From chq_master_librarians
09:14 Témoignage Groupe LVMH - Franck Le Moal Témoignage Groupe LVMH - Franck Le Moal	Témoignage Groupe LVMH - Franck Le Moal Le monde du luxe a largement rattrapé son retard en matière de digitalisation. Au point d’être aujourd’hui précurseur sur un grand nombre de pratiques,… lvmh digitalisation expérience client omnicanal luxe ibm account french fr-fr From 50RA6U5D78 50RA6U5D78
03:15 Overview of the IBM and Wimbledon partnership Overview of the IBM and Wimbledon partnership	Overview of the IBM and Wimbledon partnership IBM has been the official technology partner for Wimbledon for 33 years, providing everything from the court side data catupre to the award winning digital platforms that take the tennis to a… wimbledon digital transformation customer experience ibm consulting data ctas in production english (u.s.) en-us From chq_master_librarians
01:35 Adobe Experience Manager (AEM) on IBM Cloud for… Adobe Experience Manager (AEM) on IBM Cloud for Financial Services	Adobe Experience Manager (AEM) on IBM Cloud for Financial Services IBM and Adobe have expanded their partnership to solve one of the biggest problems of marketing to customers in regulated industries, a sector previously hindered by strict data and privacy… adobe adobe experience manager cloud financial services finance and banking financial services solutions rhop red hat openshift red hat english (u.s.) en-us From 550002JJKB 550002JJKB