Search for tag: "cognitive care"

IBM Cognitive Care for SAP Utilities Solution

Utility companies seek to deliver a high quality experience that consumers expect, ensuring satisfaction and reducing the cost-to-serve. The IBM Cognitive Care for SAP Utilities solution creates…

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Spotlight on: How is AI changing customer experience?

The customer experience market is expected to be worth $641 billion by 2022, and investing in better experience initiatives has the potential to double your revenue in just 36 months. How are you…

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