Search for tag: "call"

IMS Community Call - Q1 2024

In our IMS Community Call hosted on 01.30.2024, the IMS team discussed the following topics: ✔ Updates from the previous quarter ✔ What to expect in the next quarter ✔ Upcoming…

From  5500031CVP 5500031CVP

IMS Community Call - Q3 2023

In our IMS Community Call for Q3, the IMS team discussed the following topics: ✔ Updates from the previous quarter ✔ What to expect in the next quarter ✔ Upcoming events,…

From  5500031CVP 5500031CVP

IBM watsonx Assistant + NICE CXone: Builder demo

This demo showcases the native integration between watsonx Assistant and NICE CXOne, from a builder perspective. The video highlights various capabilities including how to build in Actions (our…

From  chq_master_librarians

Adjusting price and managing payments

Learn how to help customers with the price adjustments and payments for their orders by using the IBM Sterling Call Center (next-generation) application.

From  270004T8GY 270004T8GY

IBM watsonx Assistant: Call Center Modernization

With watsonx Assistant you can make your AI virtual assistant available over the phone and guide callers through actions with the same sophistication as in chat. This will dramatically reduce call…

From  chq_master_librarians

Managing order fulfillment

Learn how to help customers manage their shipments by using the IBM Sterling Call Center (next-generation) application.

From  270004T8GY 270004T8GY

Canceling orders

Learn how to cancel an order completely or partially by using the IBM Sterling Call Center (Next-generation) application.

From  270004T8GY 270004T8GY

Applying and resolving holds - IBM Sterling Call Center

Learn how to apply and resolve order holds by using the IBM Sterling Call Center application.

From  270004T8GY 270004T8GY

Appeasing customers with IBM Sterling Call Center

Learn how you can use the IBM Sterling Call Center next-generation application to appease customers and promote customer satisfaction.

From  270004T8GY 270004T8GY

IBM Sterling Call Center overview

IBM Sterling Call Center next-generation application is a new user interface that is enhanced so that you can quickly and easily address customer requests.

From  270004T8GY 270004T8GY

TrashTag : lauréate de Call for Code 2021 consacré au développement durable

TrashTag gagne le challenge mondial Universités avec une idée innovante : de la Blockchain, de l’IA et du Cloud pour dépolluer notre planète !

From  550000WD1Y 550000WD1Y

P-TECH Call for Code - Cherrish Water

Meet the global winner of the Call for Code – P-TECH Challenge 2021. Congratulations to all who participated!

From  5071K857JF 5071K857JF

Serving Up Machine Learning w/ Samaya Madhavan

Developer advocate Samaya Madhavan walks us through how AI learns by comparing it to her toddler’s learning habits. Throughout the video, Samaya highlights the importance of object…

From  501MH4SMMK 501MH4SMMK

Go on z/OS: Connecting Compiled Binary Programs to Go Programs

This tutorial covers how to use Go programs to call a script or binary programs. Calling outside scripts or programs from Go can be done to achieve program interoperability. The tutorial consists of…

From  55000AJF1R 55000AJF1R

z/TPF Internship: Dump Reviews

An educational overview of how to review dumps on z/TPF.

From  662003IGWS 662003IGWS

Developer Diaries - Uniting musicians with AI and IBM Cloud Functions

Matt Hamilton takes us through a behind the scenes look at Choirless and how IBM Cloud Functions helped create a platform connecting musicians all over the world. This Call for Code finalist has…

From  501MH4SMMK 501MH4SMMK