18:31duration 18 minutes 31 seconds
Save people from screaming…
Save people from screaming "representative"
Do you really need a human on the line, or do you just need to give virtual agents a chance? Listen to host Albert Lawrence, Jeannie Walters, customer experience speaker and trainer, and Morgan…
03:22duration 3 minutes 22 seconds
IBM SPSS Neural Networks in action
03:33duration 3 minutes 33 seconds
IBM SPSS Categories in action