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An Introduction to KCS in IBM duration 4 minutes 12 seconds An Introduction to KCS in IBM An Introduction to KCS in IBM	An Introduction to KCS in IBM This video introduces you to Knowledge-Centered… support +4 More From IBM_systems_support
KCS: Assess value duration 2 minutes 21 seconds KCS: Assess value KCS: Assess value	KCS: Assess value This video looks at why it’s important… kcs +5 More From IBM Training
How IBM Uses Knowledge Centered Support (KCS) duration 2 minutes 50 seconds How IBM Uses Knowledge Centered Support (KCS) How IBM Uses Knowledge Centered Support (KCS)	How IBM Uses Knowledge Centered Support (KCS) This video describes how IBM captures knowledge… technical support +4 More From IBM Training

An Introduction to KCS in IBM