Search for tag: "ai for customer service"
Put AI to work in telco to transform customer serviceIn telco, building connections is everything. Empower your customers, drive growth and transform your business with AI and IBM. |
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Embracing Generative AI for Elevated Customer ServiceCustomer service has topped the list of functions CEOs consider a #1 priority for generative AI investment¹, so the race is on to accelerate adoption of these technologies. Join IBM to learn… |
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Rethink the agent experienceWhat if you could use generative AI not to replace your CSRs but to make them more productive ? It’s time to rethink the agent experience. |
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Rethink contact-center operationsWhat if AI could help you turn contact-center operations from a sunk cost into a relationship builder? It’s time to rethink contact centers. |
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Rethink customer self-serviceWhat if generative AI could create virtual assistants that can answer virtually everything? It’s time to rethink customer self-service. |
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Rethink customer serviceWhat if generative AI could help you make customer-service relationships stronger? It’s time to rethink customer service. |
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The State of Salesforce 2023—24: Driving Innovation and AIWatch the annual unveiling of The State of Salesforce at Dreamforce 2023 to hear from customers about how they enacting digital transformation and using generative AI to create best-in-class consumer… |
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AI Unleashed: Elevate customer service to new horizonsUncover AI's potential to revolutionize customer care and improve customer satisfaction. Discover the transformative potential of AI-driven customer service strategies reshaping customer… |
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The smarter way to serve customers: AI for customer service webinarGenerative AI is positively disrupting the world of customer service. The potential is reaching new heights yet companies are slow or hesitant to adopt. In this webinar, we will explore generative… |