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Putting AI to work for Customer Service duration 11 minutes 33 seconds Putting AI to work for Customer Service Putting AI to work for Customer Service	Putting AI to work for Customer Service The contact center—the hub of most customer service operations—has come a long way in the past couple of decades. Tools such as interactive voice response (IVR), agent assist, robotic… ai talent ai in work ai trust en-us english (u.s.) ctas in production From chq_master_librarians

duration 11 minutes 33 seconds

Putting AI to work for Customer Service

The contact center—the hub of most customer service operations—has come a long way in the past couple of decades. Tools such as interactive voice response (IVR), agent assist, robotic…

From chq_master_librarians