Search for tag: "workflow management"

Permanent TSB transforms complaint interactions to customer relationships that last

Every customer complaint is a key business opportunity to grow your business and improve customer relationships on foot of valuable customer feedback. Permanent TSB did just that by transforming the…

From  310001C2YN 310001C2YN on July 15th, 2021

BCT Australia streamlines workflow processes with IBM

Matt Hillman, manager of technical innovation at BCT Australia, describes the time-saving, integrated workflow management capabilities experienced using IBM Tivoli Netcool Configuration Manager…

From  310001C2YN 310001C2YN on August 1st, 2017