Search for tag: "virtual assistant"

Save people from screaming "representative" 

Do you really need a human on the line, or do you just need to give virtual agents a chance? Listen to host Albert Lawrence, Jeannie Walters, customer experience speaker and trainer, and Morgan…

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IBM watsonx Assistant explained

Learn about what makes a good virtual assistant and the 4 main types of algorithms powering good virtual assistants.

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Welcome to watsonx Assistant

The new watsonx Assistant is here. Follow along for a quick orientation covering the concepts and features you'll need to be familiar with to build an assistant with actions.

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Achieve GRC expertise with AI

Translate documents across 50+ languages, obtain 24/7 support with a GRC virtual assistant, promote accuracy and efficiency in incident reporting with AI-relevant classifications, and more using IBM…

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IBM Watson al servizio degli studenti dell'Università di Padova

Il nuovo assistente virtuale voluto dall’Ateneo è già al lavoro e nel primo mese di sperimentazione è stato “promosso a pieni voti” …

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Watson Assistant: Demo cobranzas

Conoce los beneficios y metodología de Watson Assistant en liquidación de deudas. Podrás ver una llamada muestra con un cliente que no ha completado sus pagos mientras comparte…

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Watson Assistant: Televentas en telecomunicaciones

Conoce los beneficios y metodología de Watson Assistant en televentas enfocadas en telecomunicaciones. Podrás ver una llamada muestra con un cliente al que se le ofrecerá un…

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Watson Assistant: Demo televentas para banca

Conoce los beneficios y metodología de Watson Assistant en las televentas enfocadas en el área de ventas. Podrás ver una llamada muestra con un cliente para ofrecer nuevas…

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IBM Watson Assistant phone integration demo

Brief technical demo showcasing how to integrate IBM Watson Assistant into existing phone and SMS platforms, simplifying how conversational AI can support and improve your customer service.

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Integrating Facebook Messenger with Watson Assistant

Using the 'built-in' capabilities available with Watson Assistant to integrate with Facebook Messenger. Learn more about Watson Assistant: ibm.com/watsonassistant

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Watson Assistant Voice and SMS Demo

Watch how a customer's natural voice can simplify a complex banking interaction using an intelligent AI-powered virtual assistant that interact over any channel.

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eprimo : Using AI to augment the digital service experience for customers

Consumers leading a connected lifestyle expect instant service. If they don’t get it, they often switch to a competitor. This led eprimo GmbH, an energy discounter in Germany, to engage IBM…

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Chatmantics: From concept to production in 3 months on IBM Cloud

Chatmantics develops virtual assistants to help call centers improve service, sales, and customer acquisition. By integrating IBM® Voice Agent with Watson™, on IBM Cloud, into its…

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