Search for tag: "sterling call center"
Adjusting price and managing paymentsLearn how to help customers with the price adjustments and payments for their orders by using the IBM Sterling Call Center (next-generation) application. |
|
Managing order fulfillmentLearn how to help customers manage their shipments by using the IBM Sterling Call Center (next-generation) application. |
|
Canceling ordersLearn how to cancel an order completely or partially by using the IBM Sterling Call Center (Next-generation) application. |
|
Applying and resolving holds - IBM Sterling Call CenterLearn how to apply and resolve order holds by using the IBM Sterling Call Center application. |
|
Appeasing customers with IBM Sterling Call CenterLearn how you can use the IBM Sterling Call Center next-generation application to appease customers and promote customer satisfaction. |
|
IBM Sterling Call Center overviewIBM Sterling Call Center next-generation application is a new user interface that is enhanced so that you can quickly and easily address customer requests. |