Search for tag: "sterling call center"

Adjusting price and managing payments

Learn how to help customers with the price…

From  AI Applications Design July 3rd, 2023

Managing order fulfillment

Learn how to help customers manage their…

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From  AI Applications Design April 19th, 2023

Canceling orders

Learn how to cancel an order completely or…

From  AI Applications Design March 27th, 2023

Applying and resolving holds - IBM Sterling Call Center

Learn how to apply and resolve order holds by…

From  AI Applications Design February 3rd, 2023

Appeasing customers with IBM Sterling Call Center

Learn how you can use the IBM Sterling Call…

From  AI Applications Design December 20th, 2022

IBM Sterling Call Center overview

IBM Sterling Call Center next-generation…

From  AI Applications Design December 19th, 2022