Search for tag: "service management"
Year in review with the producers of the AIOps Corner podcastIn today’s episode of the AIOps Corner podcast, Joe Winchester, IBM Z Senior Technical Staff Manager and Master Inventor, is joined by the IBM producers of the podcast series, Mary… |
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New features in IBM z/OS DFSMS Cloud Data Manager V1.2: sharing z/OS data through cloud storageIBM z/OS DFSMS Cloud Data Manager (DFSMScdm) helps you leverage your cloud storage from z/OS. With support for writing z/OS data to cloud storage at scale, and reading data from cloud into z/OS,… |
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Augmenting the Human: How IBM Delivers AI-driven Customer Service to Enterprise OrganisationsFaced with rising customer expectations and operational costs, companies and business owners are increasingly challenged to modernize their customer service. Contact centers, as a particular arena of… |
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Introduction to IBM z/OS DFSMS Cloud Data Manager: sharing z/OS data through cloud storageIBM z/OS DFSMS Cloud Data Manager (DFSMScdm) helps you leverage your cloud storage from z/OS. With support for writing z/OS data to cloud storage at scale, and reading data from cloud into z/OS,… |
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Proactive Incident Detection with IBM Z Anomaly Analytics Ensemble AIIBM Z Anomaly Analytics is a solution that can notify IT Operators and System Programmers of emerging IT operational issues in advance. The new Ensemble release advances this capability by… |
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AIOps on IBM Z: Managing a Long Running JobIn this video we will gain insight into the application workload issue that is being managed by IBM Z Workload Scheduler, monitored by OMEGAMON and we will collaborate with subject matter experts… |
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Issuing commands to query information about Z resources in Z ChatOpsThis video demonstrates how to issue commands to query information about Z resources in Z ChatOps with some examples. For more information, see… |
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Deliver exceptional field service experiences with IBM Maximo Field Service ManagementDiscover the power of Maximo Field Service Management in optimizing your field service operations. Explore how our solution can help you streamline technician schedules, improve data quality, and… |
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Using Z ChatOps to manage IBM Z System Automation resourcesThis video demonstrates how to use Z ChatOps on Mattermost to manage IBM Z System Automation resources with some examples. For more information, see https://www.ibm.com/docs/en/z-chatops/1.1.4.x. |
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Using Z ChatOps to manage IBM Z Workload Scheduler resourcesThis video demonstrates how to use Z ChatOps to manage IBM Z Workload Scheduler resources with some examples. For more information, see https://www.ibm.com/docs/en/z-chatops/1.1.4.x. |
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Using Z ChatOps to query information about IBM OMEGAMON resourcesThis video demonstrates how to use Z ChatOps to query information about IBM OMEGAMON resources with some examples. For more information, see https://www.ibm.com/docs/en/z-chatops/1.1.4.x. |
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Overview of IBM Z Operational Log and Data AnalyticsIBM Z Operational Log and Data Analytics, based on the data streaming capabilities provided by Z Common Data Provider and the data insights known from IBM Z Operations Analytics, provides a single… |
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AIOps on IBM Z: Anomaly resolution using log dataIn this video we show how our AIOps on IBM Z solution helps guide users quickly through the process to identify, diagnose, and resolve a complex business application problem using Z Anomaly… |
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IBM Z Performance and Capacity Analytics: Custom Cognos ReportsIn this video we will illustrate how to use IBM Performance and Capacity Analytics, an AIOps on IBM Z solution, to create custom Cognos reports and modify the SQL. Learn more about AIOps on… |
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Configuring the certificateThis video demonstrates how to configure the certificate before you start to use Z ChatOps. For more information, see https://www.ibm.com/docs/en/z-chatops/1.1.3.x. |
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Configuring Z ChatOps serverThis video demos how to configure the IBM Z ChatOps server. For more information, see https://www.ibm.com/docs/en/z-chatops/1.1.3.x. |