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Thumbnail for entry Japan Airlines onboards AI to change the customer travel experience

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Japan Airlines onboards AI to change the customer…

Japan Airlines onboards AI to change the customer travel experience

Japan Airlines onboards AI to change the customer travel experience

Japan Airlines has embarked on a mission to set a new standard for customer service: personalized travel recommendations based on customer information provided to the airline. The airline decided to…

customer experience
travel
hawaii
makana-chan
jal
artificial intelligence
ibm watson
ai assistant
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