Search for tag: "it service management"

Business Partner Winning Ideas... Making a difference with IBM Financing

Mike Thies, Manager IBM Software Practice, CDW talks about how IBM Global Financing helped build high added-value relationships with their customers. See how they use IBM Financing to engage CFOs and…

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Royal KPN automates storage services with IBM Cloud Orchestrator

Leveraging IBM Cloud Orchestrator and other IBM software services Royal KPN provisions and scales its cloud resources and establishes management control of its cloud based storage resources …

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Grow positive app reviews with IBM APM

Producing an application worthy of 5-stars and positive reviews requires hard work and dedication. Every app requires nurturing monitoring and rapid problem resolution to keep users happy and…

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Consolidated Communications achieves scalable network management with IBM

By implementing IBM software to manage a network spanning six states Consolidated Communications saves an estimated $600 000 annually from operational efficiency gains. Learn more about IBM IT…

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Eni manages a complex, geographically dispersed IT environment with IBM Netcool

Eni S.p.A., a global oil and gas company headquartered in Italy, uses IBM Netcool software to more efficiently manage a highly complex network of IT operations and services that spans 73 countries.…

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Cognizant delivers reliable, scalable knowledge management support

Read the case study: http://ibm.biz/BdxExC

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Oxford Networks reduces cloud management workload by 30% with IBM technology

To extend its company's focus to managed IT services, Oxford Networks needed to strengthen its data center. Using IBM IT service management technologies, the company built a sustainable…

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An IBM Systems team improves network event correlation by 75 percent

The IBM Systems DevOps IT team uses a suite of IBM Netcool software to automate manual tasks and gain unprecedented insight into its operations, improving network event correlation by 75 percent.…

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Consolidated Communications achieves scalable network management with IBM

By implementing IBM software to manage a network spanning six states, Consolidated Communications saves an estimated $600,000 annually from operational efficiency gains. Learn more about IBM IT…

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Claranet manages a fast-growing network using IBM Netcool software

Managed services provider Claranet uses IBM Netcool Operations Insight software to efficiently manage its rapidly growing network. While doubling the size of its managed environment, Claranet used…

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Which product to use: ITCAM for WebSphere V6.1 ITCAM for J2EE V6.1 and ITCAM for Web Resources V6.2

Which product to use: ITCAM for WebSphere V6.1, ITCAM for J2EE V6.1 and ITCAM for Web Resources V6.2 - Additional links: This presentation is also available as PDF: product_differences.pdf

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Installing the managing server

Installing the managing server

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