See four typical user interactions with the solution, which uses analytics, cognitive technology and automation to drive outstanding IT service desk support experiences. ibm.biz/servicedesk Learn how…
CrushBank partners with IBM to develop a cloud-based support application that uses the IBM Watson Rank and Retrieve service. This application enables the help desk personnel to quickly find the most…
During a recent Ask the Experts session, Asia Bashadi from L2 Support spoke about the best practices to follow when working through a chat issue with Support. More information on this session,…