Search for tag: "pandemic"
Rhode Island Department of Health: Contact center optimization helps keep classrooms openA state public health agency in the US increases the speed of case investigations by 5x when it engages IBM Consulting to deploy a contact-center-as-a-service solution augmented by a virtual… |
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Plan for business resilience: Keynote and client panelFacing expected, and unexpected, disruption and volatility, organizations have to rethink traditional ways of working. Hear from Stephanie Mehta, Editor-in-Chief at FastCompany, on how to build a…
From CorpMkt-EiC-JY
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