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IBM Engineering Lifecycle Management (ELM) provides an integrated solution for systems and software engineering, covering everything from requirements management to workflow management and change…
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Adam Cutler, IBM Distinguished Designer, explains why everyone should care about designing human-centered AI.
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Watch and listen as the Clearbridge team aligns on an intent for the project.
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Knowledge is the sum total of everything your AI has understood, reasoned on, and learned. What does knowledge mean for your AI on a holistic level? Learn how to reflect on that question and maintain…
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Alisha consolidated the team’s observations and Sponsor User interviews into an as-is scenario. Watch the story to see the current state of individual business travelers’ experiences at…
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Learn about data from one of your coaches, Lawrence Humphrey.
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Follow along with your coaches, Adam Cutler, Lawrence Humphrey, and Milena Pribic, as they unpack the AI Essentials Framework.
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Milena gives guidance on scoping your big ideas based on the data you use and what your system is going to learn from it.
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See the team’s big idea come to life as a to-be scenario. Notice how the business traveler’s experience has changed.
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Watch and listen as the team identifies and sorts through all of the data that aligns with their intent.
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The team decides to take some time to diverge and converge to come up with Big Idea Vignettes that will meet their intent and users’ needs.
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Learn about the importance of a clear intent from one of your coaches, Adam Cutler.
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Watch and listen as the Clearbridge team starts to define what their AI will need in order to make sense of a loyalty profile.
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Watch the Clearbridge team work through the Layers of Effect activity to predict how their AI experience will impact people.
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Zia realizes he has been working in a silo. Alison helps him plan to better understand the team and enable others to practice design thinking. Tactics: Research your team like you research your users…
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