Search for tag: "contact center"
Put AI to work in financial services to transform customer serviceIn financial services, interactions must be based on trust. One negative transaction or experience can lose a client. With gen AI, you can transform your contact center into a profit generator. |
|
Rhode Island Department of Health: Contact center optimization helps keep classrooms openA state public health agency in the US increases the speed of case investigations by 5x when it engages IBM Consulting to deploy a contact-center-as-a-service solution augmented by a virtual… |