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Indosat Ooredoo was seeking to enhance customer experience and agent productivity by embedding digital in all customer interactions. Indosat Ooredoo collaborated with IBM to modernize its contact…
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With Watson, you can reduce your cost per order and increase customer satisfaction by optimizing the routing of online customer orders across both your distribution centers and physical stores. To…
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Digital channels are exploding! With so many channels, it becomes harder and harder to create memorable, consistent impressions in each one! Also, supporting personalized content on all these…
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Consumers expect what they want, when and where they want it. They expect a positive experience, before, during and after purchase. Can you do this for your customers? Your competitors can! Do you…
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Creating high quality eCommerce experiences is not as
difficult as you might think. Only IBM has
a modern commerce platform that allows organizations to go on the offensive
instead of playing catch…
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The GDPR journey has begun. What are your solution providers doing to help you be compliant? Join this webinar to find out how IBM Watson Commerce helps online sellers meet the new, stringent data…
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