Search for tag: "omnichannel"

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01:00 Indosat reinvents the contact center with IBM Indosat reinvents the contact center with IBM	Indosat reinvents the contact center with IBM Indosat Ooredoo was seeking to enhance customer experience and agent productivity by embedding digital in all customer interactions. Indosat Ooredoo collaborated with IBM to modernize its contact… contact center salesforce bluewolf ibm garage ibm services agility gbs data analytics efficiency design thinking client stories telco omnichannel 3t cai ix From 27000464JR 27000464JR
01:29 Experience the Power of AI in Watson Order… Experience the Power of AI in Watson Order Optimizer	Experience the Power of AI in Watson Order Optimizer With Watson, you can reduce your cost per order and increase customer satisfaction by optimizing the routing of online customer orders across both your distribution centers and physical stores. To… watson commerce omnichannel From 270006PUJ5 270006PUJ5
03:37 Delivering Omnichannel Engagement with IBM… Delivering Omnichannel Engagement with IBM Digital Experience	Delivering Omnichannel Engagement with IBM Digital Experience Digital channels are exploding! With so many channels, it becomes harder and harder to create memorable, consistent impressions in each one! Also, supporting personalized content on all these… watson commerce watson customer engagement digital experience omnichannel From 50C290DHPS 50C290DHPS
03:54 IBM Omni-channel Order Management IBM Omni-channel Order Management	IBM Omni-channel Order Management Consumers expect what they want, when and where they want it. They expect a positive experience, before, during and after purchase. Can you do this for your customers? Your competitors can! Do you… watson commerce watson customer engagement omnichannel ecommerce From 50C290DHPS 50C290DHPS
04:17 Creating Differentiated Brand Experiences with… Creating Differentiated Brand Experiences with IBM Digital Commerce	Creating Differentiated Brand Experiences with IBM Digital Commerce Creating high quality eCommerce experiences is not as difficult as you might think. Only IBM has a modern commerce platform that allows organizations to go on the offensive instead of playing catch… commerce omnichannel artificial intelligence From chq_mkt_delegated
22:10 GDPR Has Arrived. What Does This Mean for Online… GDPR Has Arrived. What Does This Mean for Online Sellers	GDPR Has Arrived. What Does This Mean for Online Sellers The GDPR journey has begun. What are your solution providers doing to help you be compliant? Join this webinar to find out how IBM Watson Commerce helps online sellers meet the new, stringent data… gdpr data privacy data protection ecommerce digital commerce omnichannel saas cloud ai artificial intelligence ai powered marketing b2b b2c cognitive cpq From chq_mkt_delegated