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Thumbnail for entry Enghouse Systems: Watson Services turn a cost center into a growth center.

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Enghouse Systems: Watson Services turn a cost…

Enghouse Systems: Watson Services turn a cost center into a growth center.

Enghouse Systems: Watson Services turn a cost center into a growth center.

Vincent Mifsud, President of Enghouse Systems and Alex Black, Chief Technical Officer, explains how IBM Watson Studio helped change their call center into a growth center with data and analytics and…

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