Search for tag: "customer experience analytics"

Enghouse Systems IBM Watson Studio turns a cost center into a growth center

Vincent Mifsud, President of Enghouse Systems and Alex Black, Chief Technical Officer, explains how IBM Watson Studio helped change their call center into a growth center with data and analytics…

From  CorpMkt-EiC-JY

Transformez vos données en actions avec Watson Customer Experience Analytics

Mettez les données à disposition de vos équipes pour des décisions plus éclairées avec Watson Customer Experience Analytics. Pour en savoir plus : …

From  chq_mkt_delegated

IBM Customer Experience Analytics Overview

IBM Customer Experience Analytics is the only solution that enables marketers to pivot seamlessly between quantitative and qualitative analytics to answer the what, why, where, when and how of…

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