Search for tag: "customer experience analytics"

01:19 Enghouse Systems IBM Watson Studio turns a cost… Enghouse Systems IBM Watson Studio turns a cost center into a growth center	Enghouse Systems IBM Watson Studio turns a cost center into a growth center Vincent Mifsud, President of Enghouse Systems and Alex Black, Chief Technical Officer, explains how IBM Watson Studio helped change their call center into a growth center with data and analytics… watson studio data science data and analytics customer experience customer experience analytics big data From CorpMkt-EiC-JY
01:48 Transformez vos données en actions avec… Transformez vos données en actions avec Watson Customer Experience Analytics	Transformez vos données en actions avec Watson Customer Experience Analytics Mettez les données à disposition de vos équipes pour des décisions plus éclairées avec Watson Customer Experience Analytics. Pour en savoir plus : … wce watson marketing watson customer experience analytics cxa From chq_mkt_delegated
02:04 IBM Customer Experience Analytics Overview IBM Customer Experience Analytics Overview	IBM Customer Experience Analytics Overview IBM Customer Experience Analytics is the only solution that enables marketers to pivot seamlessly between quantitative and qualitative analytics to answer the what, why, where, when and how of… watson marketing customer experience analytics analytics From 50C290DHPS 50C290DHPS