What if your bank could provide you with a personalized service experience 24x7?

Ana Paula de Jesus Assis, Chair and GM, IBM EMEA is speaking about this with Ignacio Bernal, CTO at Santander Group, during the recent IBM EMEA SKO3 event.

In the our conversation, Ignacio shared his thoughts on the power of generativeAI to transform customer service and allow for a more human-like experience, enabling banks to provide personalized support to their customers.

Great potential for generative AI in the #banking industry!

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What if your bank could provide you with a personalized service experience 24x7?

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