Webinar on the Forrester Total Economic Impact™ (TEI) of IBM Data Management

Learn about the improved customer experience and operational efficiency enabled by IBM.

Forrester Consulting conducted an IBM-commissioned Total Economic Impact™ (TEI) study by interviewing four IBM customers to examine the potential return on investment (ROI) organizations may realize.

Watch on-demand Webinar featuring Forrester on The Total Economic Impact™ (TEI) of IBM Data Management* June 2022 today.

You can also download the full study
https://www.ibm.com/account/reg/us-en/signup?formid=urx-51611

The study found that the following three-year benefits after using IBM Data Management:**

Return on investment (ROI) of 241% and payback <6 months
Benefits Present Value (PV) of $3.43M and Net Present Value (NPV) of $2.42M
Higher growth through better customer experience of $1.76M; Automation-driven productivity gains of $1.20M; Data-driven operational improvements of $473K

“The Net Promoter Score increased by 0.6, [which equates] to an increase in[total] customer lifetime value by about $120 million.”***

— Director of enterprise architecture, financial services

*A commissioned study conducted by Forrester Consulting on behalf of IBM

**Results are for a composite organization based on the interviewed customers

***Net Promoter, NPS, and the NPS-related emoticons are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld

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Webinar on the Forrester Total Economic Impact™ (TEI) of IBM Data Management

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