Upgrading Service Request Manager version 7.1 to version 7.2

Upgrading Service Request Manager version 7.1 to version 7.2 - Links embedded in this video (open in new tab):

Slide 2: Service Request Manager Upgrade Guide

Slide 3: For details, visit this site

Slide 4: Updated part numbers are available at this location

Slide 9: IBM Tivoli Service Request Manager 7.2.0.1 Upgrade Guide

Slide 9: Service Request Manager 7.2.0.1 Upgrade wiki

Slide 9: Service Request Manager Installing and Upgrading wiki

Slide 9: IBM Tivoli Service Request Manager Version 7.2

Slide 9: Service Request Manager 7.2.0.1

Slide 9: Service Request Manager downloads

Slide 9: Maximo Upgrade Resources

Additional Links:

This presentation is also available as PDF: upgrade_srm_71_to_72.pdf

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