System Insights Agent Demo: OMEGAMON & SA Agent CICS scenario

In this demo, we showcase how IBM watsonx Assistant for Z system insights agents can help troubleshoot performance issues in a mainframe environment through a conversational AI interface.

The demo highlights how the system insights agents—powered by data from IBM Z OMEGAMON, IBM Z System Automation, IBM Z NetView, and IBM Z Workload Scheduler—provide real-time visibility into subsystem health, application performance, and job automation.

Using natural language, users can quickly identify performance bottlenecks, investigate anomalies, and take corrective actions directly from the same interface.

In this scenario, the demo focuses on the IBM Z OMEGAMON Insights agent and the IBM Z Automation Insights agent, showing how to analyze CICS region performance metrics and automatically restart a stopped CICS region using Z System Automation.